Customer Service Coordinator
Posted a day ago
- Livingston, West Lothian
- Any
- External
- Expires In 3 months
Job Title: Customer Service Coordinator
Location: Livingston (Office-based)
Contract Details: Permanent, Full Time
Salary: Up to £29,000 per annum
Start Date: ASAP
About Our Client:
Our client is a leading provider in their industry, dedicated to delivering exceptional customer service and high-quality products. They pride themselves on their commitment to excellence and are looking for talented individuals to join their dynamic team. With a focus on innovation and customer satisfaction, this is an exciting opportunity to be part of a forward-thinking organisation.
Benefits & Perks:
Competitive salary
Opportunities for professional development
Supportive team environment
Health and safety-focused workplace
Participation in continuous improvement initiatives
Key Responsibilities:
Manage and monitor orders to ensure fulfilment of conditions (quantities, prices, delivery times)
Act promptly on any customer requests and/or e including credit requests, samples, and quotations
Generate bespoke quotations for customers
Amend or cancel orders in the CRM system, ensuring accurate updates
Collaborate with internal teams to ensure a seamless delivery process for customers
Attend meetings with the customer service and sales team
Maintain up-to-date and accurate customer databases
Liaise with logistics departments to monitor stock levels
Monitor and manage stock for assigned customers
Work with Customer Services M...
Location: Livingston (Office-based)
Contract Details: Permanent, Full Time
Salary: Up to £29,000 per annum
Start Date: ASAP
About Our Client:
Our client is a leading provider in their industry, dedicated to delivering exceptional customer service and high-quality products. They pride themselves on their commitment to excellence and are looking for talented individuals to join their dynamic team. With a focus on innovation and customer satisfaction, this is an exciting opportunity to be part of a forward-thinking organisation.
Benefits & Perks:
Competitive salary
Opportunities for professional development
Supportive team environment
Health and safety-focused workplace
Participation in continuous improvement initiatives
Key Responsibilities:
Manage and monitor orders to ensure fulfilment of conditions (quantities, prices, delivery times)
Act promptly on any customer requests and/or e including credit requests, samples, and quotations
Generate bespoke quotations for customers
Amend or cancel orders in the CRM system, ensuring accurate updates
Collaborate with internal teams to ensure a seamless delivery process for customers
Attend meetings with the customer service and sales team
Maintain up-to-date and accurate customer databases
Liaise with logistics departments to monitor stock levels
Monitor and manage stock for assigned customers
Work with Customer Services M...