Customer Service Advisor

Job Description Customer Service Advisor\n Liverpool\n £12.54 per hour\n Temporary Ongoing Contract\n37.5 hour per week \n Monday – Sunday – Hours between 7am and 6.15pm \nExpected 1 in 4 weekends\n\n**IMMEDIATE START AVAILABLE**\n\nCustomer Service Advisor\n\nThe Role\n\nThe overall purpose of the role is to provide ‘World Class’ Customer Service and effectively achieve the following core responsibilities…\n\nDeliver a truly luxury experience to customers.\nDevelop an exceptional understanding of the range of products and services to fully embrace the brand values so you can provide the ultimate service to every customer and ensure that their experience goes “beyond the car”\nProvide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.\nHandle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.\nEngage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.\nBuild professional business relationships with the dealer network that will be pivotal to the quality of service that you provide to the brand’s customers.\nProvid...