Customer Service Advisor

Customer Service Advisor – Exeter (EX5) – 8:30-17:00 (Monday – Friday) - £25,000 + Benefits (24 days holiday + Bank Holidays, Free parking, Cycle to work scheme + more)

Elite Recruitment are recruiting for a Customer Service Advisor for one of our clients, who are a leading manufacturer in their field, based in Exeter (EX5).  This permanent role will join their office team which is office based and working 08:30-17:00 Monday – Friday.

Why this role?

Salary: £25,000

Benefits: 24 days holiday (rising to 27 days) + Bank Holidays, Free onsite parking, free refreshments, Flexitime & cycle to work scheme, Free eye tests & staff discounts, ongoing training & development support.

Location: Exeter (EX5)

Key Responsibilities

-          Customer liaison – answering phone calls and emails from customers, including any complaints, and updating customer records with this information.

-          Internal Liaison – Including with sales team, warehouse and external distribution companies.

-          General administrative tasks including but not limited to order processing, and invoice issuance.

What you’ll bring

-          IT literate – especially within Microsoft Office, prior ...