Customer Service Advisor

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for Customer Service Advisors who would like to help us reach our mission of To earn customer loyalty and drive business growth by providing consistently excellent service.
Our modern contact centre office is based in the centre of Cardiff, a close walk from both train and bus links along with many shops and cafes. We currently have a rota to cover our contact centre's opening hours (8am to 8pm Monday to Friday and 9am to 5:30pm on Saturdays, Sundays and Bank Holidays). We also offer a Hybrid working policy following completion of training.
About you
You will need to be available to start employment and complete a 4 week mandatory training programme on 07 July 2025 or 21 July 2025
You will be working in our contact centre, answering calls a...