Customer Service Advisor (8AM-5PM)

Customer Service Advisor

Northampton (NN5)

Monday – Friday  1 weekend day every 2 weekends (day given back in the week)

Hourly rate - £12.21ph

Temporary ongoing with the potential to become permanent 

We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you. 

Duties 

Inbound customer calls relating to queries around the delivery of their goods
Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
Booking in deliveries with customers
Writing emails to customers 
Updating and maintaining the database with address details, or updates on the query 
 The Candidate

Exceptional customer service skills
Exceptional communication skills both written and verbal
MS Office  - Word and Email 
Happy to be on the phone If you are interested in this Customer Service Advisor role, please apply now