Customer Service Administrator

Role: Customer Service Administrator

Location: Saffron Walden

Hours: Monday to Friday, 08:00am to 16:30pm

Salary: £13.47 an hour, weekly pay

Temporary, immediate start with the opportunity to go permanent

An excellent opportunity has now arisen for an experienced Customer Service Administrator to join our fast growing client based in Saffron Walden.

Duties of a Customer Service Administrator:

Regular liaison with our partners to manage, track and progress the maintenance and repair of products
Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines
Accurately input information into our inhouse database systems
Handle any customer service issues and complete general administrative duties
Respond to Customer questions.
Answering incoming/external phone calls
Researching the cost of items such as parts and labour.
What we would like from you:

Previous experience within a busy customer service department
Excellent communication skills and telephone manner
Ability to build and maintain strong relationships with customers
Problem solver and proactive
Ability to use own initiative
If you are interested in this role, please apply below with your most recent CV.

WGCCOMMPERM

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days