Customer Service Administrator
Posted 3 days ago
- Crawley, West Sussex
- Permanent
- £28,000 to £32,000 /Yr
- Sponsored
- Expires In 25 days
Job Title: Import Admin
Location: Crawley
Pay: £28,000 to £32,000
Role Overview: Join our client's Operations team as an Import Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
Main contact for customers
Support customs clearance
Confirm delivery requirements
Monitor and communicate shipment progress
Present and report on calls
Resolve queries and complaints
Ensure accurate invoicingRequirements:
Knowledge of import airfreight operations
Preferred experience with CDS customs clearance
Strong organizational and problem-solving skills
Excellent communication abilities
Proficiency in Microsoft Office
Experience with Cargowise or Salesforce is a plus
Location: Crawley
Pay: £28,000 to £32,000
Role Overview: Join our client's Operations team as an Import Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
Main contact for customers
Support customs clearance
Confirm delivery requirements
Monitor and communicate shipment progress
Present and report on calls
Resolve queries and complaints
Ensure accurate invoicingRequirements:
Knowledge of import airfreight operations
Preferred experience with CDS customs clearance
Strong organizational and problem-solving skills
Excellent communication abilities
Proficiency in Microsoft Office
Experience with Cargowise or Salesforce is a plus