Customer Experience Team Member
Location: Brook Hall, 281 Upper Brook Street, Manchester, M13 0FZ
Salary: £10,065.20 - £10,672.40 per annum (depending on experience), plus bonus and benefits
Hours: 15 hours per week. Customer Experience Team Members work 2 days out of 7, between the hours of 7am and 10pm. Weekends only.
The role
Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!
What you`ll be doing as a Customer Experience Team Member:
Providing a welcoming front of house reception service
Conducting flat viewings, inspections, and leading sales conversations
Planning and running events for our students
What we`re looking for:
A caring, warm person with a positive attitude
An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
You`ll also have great time management and organi...