Credit Controller

If you’re a confident communicator with a sharp eye for detail and the ability to handle sensitive financial matters, this Credit Controller role could be your next step. Working for a successful legal organisation that values performance and professional growth, you'll play a crucial role in managing debts while maintaining strong customer relationships.With hybrid working (2 days from home), 26 days of annual leave, and an annual bonus scheme, this is a rewarding role for someone who knows how to navigate challenging conversations effectively. You'll also benefit from study support, tech and gym discounts, regular team lunches, and a supportive team environment. Reporting to the Credit Control Manager, you will: Chase outstanding debts via phone, email and letter - credit control
Liaise with customers to resolve queries and agree on payment plans
Initiate legal proceedings if necessary, and issuing relevant letters
Take inbound and making outbound calls to customers
Assess customer affordability through completion of income and expenditure forms
Support the Credit Control Manager
What you will need: Previous experience in a similar role, such as: Credit Controller / Collections Agent / Credit Control Clerk / Recoveries Agent / Debt Collection Agent / Customer Service Representative / Customer Support Officer
A confident and professional tel...