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Credit Controller

Posted a month ago

  • Luton, Bedfordshire
  • Permanent
  • £23,000 to £30,000 /Yr
  • Sponsored
  • Expired - 12 days ago

NLB Solutions are working with a large business in Luton that are looking for a new credit controller to join the team. The role will suit someone that is looking for a first or second job in the area. The role needs someone that has a desire to learn, grow and develop into this role and company. Working in a team, this role will report in to a Supervisor that will then report into a Credit Manager. With an excellent set of offices with parking and a team that is settled, this role is a chance to join a business that offers a career path.



The business have a large head office team and set up that offers a setting that will nurture and develop new starter and help them study and qualify in their chosen field after a probation period. With a solid manager and supervisor this is a chance to start a promising career.



Duties:�




  • Communicating with customers and ops team on accounts queries

  • Regular customer contact by phone and email, develop relationships for more efficient and timely collection

  • Implementing the debt collecting processes on aged debtors, including telephone and email activity

  • Maintain accurate and up to date customer details and account records

  • Chase and collect overdue payments

  • Use initiative to achieve targeted results, while promoting customer goodwill

  • Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue

  • Assist with sales invoicing and other tasks of the accounts team as required

  • Processing and allocating, unallocated payments as required��



Person Spec:




  • Excellent knowledge of Microsoft Office package including excel

  • Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients

  • Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced

  • Must have good interpersonal skills with the ability to communicate in a clear and professional manner at all times

  • Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads

  • Flexible, punctual and able to meet multiple deadlines on a daily basis

  • Confident, enthusiastic and self-motivated

  • Determination to succeed

  • Enjoys and is able to work as part of a small team