Job DescriptionRole: Contract IT Service Manager (ITIL MPC)Location: Hybrid (travel to Brighton when required)Rate: £500 per day (Inside IR35)Start: August 2024Duration: 6 Month Contract (potential to extend)Skills: ITIL4 Managing Professional, ITIL v.4 transformation, implementing Lean principles, Agile DevOps / Platform Engineering experience.Are you an IT Service Manager (ITSM) professional with MPC (ITIL Managing Professional Certified)? Can you provide multiple examples of transitioning DevOps / Platform teams processes from ITILv3 to ITILv4 following Lean principles? If you have this experience along with a broad range of stakeholder engagement experience and an energy and passion for delivering Lean processes, please apply.This is a 6-month contract that can be primarily fulfilled from home; however, the successful candidate must be prepared to travel to the Brighton office as and when required, so you will also need to be able to live locally to East / West Sussex areas.Candidate profile:Qualification / Certification:ITIL4 Managing Professional (MPC) - essentialITIL Strategic Leader - beneficialExperience:Can share multiple examples of helping organisations transition from ITIL v.3 to ITIL v.4 - essentialExtensive experience working in Agile DevOps OR Platform Engineering teams, delivering Lean processes - essentialBroad range of stakeholder engagement experience - essentialExperience assuming the role of Delivery Lead - essentialStrong analytical skills to investigate and document current systems and get up to speed quickly - essentialExperience of working in a highly regulated sector previously - essentialFamiliar with various ITSM tools - essentialLocal to Sussex and willing to travel to Brighton as required - essential