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Complex Claims Handler

Posted 2 days ago

  • Diss, Norfolk
  • Any
  • External
  • Expires In 3 months
Michelle Denny Recruitment Consultancy is pleased to be partnering with a leading, specialist claims organisation in their search for an experienced Complex Claims Handler with a strong background in Personal Injury .

This is a standout opportunity for professionals with proven experience managing high-value motor PI claims, including cases valued at £100,000 and above. Salary up to £50,000 depending on level of experience, option of hybrid working.
Based in Diss, South Norfolk, the business offers a hybrid working option, (3 days in the office and 2 days WFH) combining office presence with the flexibility to work from home part of the week.

The Role
As a Complex Claims Handler, you will take ownership of a caseload of high-value, technically challenging motor personal injury claims, seeing them through from first notification to resolution. Your role will involve in-depth investigation, liability assessments, and settlement negotiation, all delivered with a high level of technical competence and customer care.

Key Responsibilities
Handle your own caseload of complex personal injury motor claims, including those exceeding £100,000 in value.
Investigate liability thoroughly and assess quantum using medical reports and supporting evidence.
Negotiate and settle claims directly with solicitors, insurer...