Communications Coordinator

Looking for a role that offers shift patterns to support work-life balance?  Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role.

In the Communications Coordinator job, you will be:

Assisting in the day-to-day delivery of bilingual information on social media and other digital platforms

Utilising communication channels from multiple sources to capture relevant information

Responding to public enquiries and complaints through telephone, email and social media channels

Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident response
Providing an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages

To be successful, you will need:

Previous customer service and administration experience

Fluent Welsh language skills (essential)

Strong written and verbal communication skills with eye for detail

Excellent IT skills, particularly with Microsoft Office systems

Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential

A willingness to work outside normal working hours

What’s o...