Collections Executive

A brand new Collections Executive position has become available within this company that continues to thrive.

What’s in it for you?

* Work hours: Monday to Friday, 9am to 5.30pm

* Salary: £23,809 with on target earnings of £32,500

* 20 days annual leave, days off between Christmas and New Year, your birthday off, and the option to buy more holiday

* Wellbeing program which includes access to BHSF, medical appointments, mental health support, and death in service insurance

* Career development options with access to apprenticeships and online training

* Casual dress days and regular team social events

* Free on-site parking

* Rewards for long service

Collections Executive Responsibilities:

* Performing a high number of outbound calls and contacting customers to successfully collect monies owed

* Providing customers with efficient and effective solutions that satisfy both parties

* Taking payments from customers over the phone

* Handling inbound calls and dealing with queries relating to customer accounts

* Updating and maintaining customer accounts to reflect activity and communication

Collections Executive Skills and Experience:

* Experience in a telephone-based customer service or credit control role

* Has a record of delivering exceptional customer service

* Good working knowledge of Microsoft Office packages

* Confident over the phone, and experienced in handling calls in a professional manner

* Skilled communicator, who is articulate and capable of liaising at all levels