CloudCX Chatbot Developer

Our international client is looking for a CloudCX Chatbot Developer to join their team for a 12-month freelance B2B contract with a high chance of extension. This is a hybrid in Bristol or London, and you would need to be on-site 3 days a week.
Project details
Position: CloudCX Chatbot Developer
Contract type: Freelance B2B.
Contract Length: 12 months
Location: Hybrid in Bristol or London
Languages: English
Key Responsibilities
Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels
Collaborate with cross-functional teams to understand business requirements and design chatbot workflows that meet customer needs
Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience
Integrate chatbots with Back End systems, APIs, and third-party services to provide seamless end-to-end solutions
Continuously optimize chatbot performance and functionality based on user feedback and analytics insight
Desired Skills and Experience:
Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies
Proficiency in pr...