Client Service Lead
Posted 2 days ago
- Leeds, West Yorkshire
- Any
- External
- Expires In 3 months
Job Description About the Company
We are hiring for a creative, marketing, and CRM agency that creates everlasting connections between brands and consumers. They work with some of the UK's biggest brands providing them with tools for rewarding acquisition, engagement, and customer retention.
About the Role
This leadership role focused on building strong relationships with clients and partners, driving revenue across B2B clients, and managing a team. The Head of Client Services will oversee all client relationships, delivering best-in-market service to meet business objectives.
Responsibilities
Lead key client and partner relationships, keeping them informed about new developments
Build and maintain strong relationships with clients and stakeholders
Ensure compliance with contractual requirements
Oversee client requests and work with all departments for effective delivery
Lead client meetings to drive performance across product and marketing
Align business's technological and data capabilities with client needs
Provide client insight, review data reports, and drive new revenue opportunities
Monitor and analyze client feedback for continuous improvement
Plan and oversee new marketing initiatives for clients
Attend conferences and industry events
...
We are hiring for a creative, marketing, and CRM agency that creates everlasting connections between brands and consumers. They work with some of the UK's biggest brands providing them with tools for rewarding acquisition, engagement, and customer retention.
About the Role
This leadership role focused on building strong relationships with clients and partners, driving revenue across B2B clients, and managing a team. The Head of Client Services will oversee all client relationships, delivering best-in-market service to meet business objectives.
Responsibilities
Lead key client and partner relationships, keeping them informed about new developments
Build and maintain strong relationships with clients and stakeholders
Ensure compliance with contractual requirements
Oversee client requests and work with all departments for effective delivery
Lead client meetings to drive performance across product and marketing
Align business's technological and data capabilities with client needs
Provide client insight, review data reports, and drive new revenue opportunities
Monitor and analyze client feedback for continuous improvement
Plan and oversee new marketing initiatives for clients
Attend conferences and industry events
...