Care Coordinator
📍 Location: Newcastle, NE12
💷 Salary: £30,000+ per annum + bonus
🕗 Hours: Monday to Friday, 08:00 – 16:30 (45-minute lunch)
📅 Start Date: Immediate (following notice period)
Are you a driven, organised, and compassionate individual with a passion for high-quality care? A well-established and reputable home care provider in the Newcastle area is seeking an experienced Care Coordinator to join its growing team and play a pivotal role in delivering outstanding care services.
This is an exciting opportunity to join a fast-paced, supportive, and values-led business dedicated to enabling clients to live independently in the comfort of their own homes.
⭐ What You’ll Be Doing
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Lead the weekly rostering of care staff (approx. 75 Carers delivering 2000+ hours per week), ensuring adequate travel time and efficient route planning.
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Maintain high compliance standards and support the service in achieving at least a "Good" CQC rating – with an "Outstanding" rating as the goal.
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Supervise and support a team of 3 Senior Carers, managing supervisions, observations, and appraisals.
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Prepare person-centred Care Plans for new clients and regularly review existing ones.
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Communicate promptly with clients, carers, families, and relevant professionals regarding service changes or enquiries.
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Oversee training and development needs, support recruitment processes, and uphold the highest standards of care delivery.
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Share in the out-of-hours on-call responsibility.
✅ What We're Looking For
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NVQ Level 2/3 in Health & Social Care (or equivalent).
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Minimum 2 years’ experience in a care coordination or similar role within domiciliary care.
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Deep understanding of CQC standards and a strong compliance mindset.
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Excellent people management skills with the ability to inspire and support a team.
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Confident communicator with good IT and system management skills.
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Experience with care management or scheduling systems is highly advantageous.
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Flexible, organised, and resilient under pressure.
🎯 Why Join Us?
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Be part of a dynamic and caring team in a growing business.
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Play a key role in shaping service excellence and improving lives.
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Competitive salary and performance-based bonus.
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Ongoing training, development, and career progression opportunities.
If you're ready to take the next step in your care career with a respected and forward-thinking provider, we’d love to hear from you.
Apply now to make a meaningful impact in your community