Business Support

Job Title: Business Support Associate
Location: NG8
Contract Type: 3-Month Minimum

Overview:
We're seeking a proactive and detail-focused Business Support Associate to support the coordination and delivery of services across our national landscape teams. You'll manage job scheduling, monitor performance, ensure compliance with SLAs, and provide key admin and reporting support-all while working closely with internal teams, clients, and subcontractors.

Key Responsibilities:

• Schedule and track jobs using in-house systems

• Support service delivery across technicians and subcontractors

• Liaise with clients on service queries and updates

• Maintain accurate data and reporting using systems like SAFE and Masternaut

• Assist with contract reports, audit trails, and meeting prep

• Uphold compliance and process standards

What We're Looking For:

• Experience in a service delivery, scheduling, or contact centre role

• Strong IT and data entry skills

• Excellent communication and team collaboration

• Detail-oriented, organised, and calm under pressure

• Motivated self-starter with a problem-solving mindset

Resourcing Group is acting as an Employment Business in relation to this vacancy.