Facilities Assistant Receptionist
Tower Hamlets
Contract
£19.62 per hour
Our client is looking for an experienced Facilities Assistant Receptionist.
The post will occupy a busy front-line service ensuring that Council staff and the members of the public are provided with a high level Reception service.
To provide operational support and be proactive for assigned sites ensuring that they supported, opened, and closed in accordance with service need by:
Providing a professional high level customer service for front of house and/or Reception and main building services.
Anticipate customer needs or difficult situations that may require early intervention to ensure safety for staff and comfort for all customers and ensure customer standards are maintained and improved.
To assist in providing a wide range of routine Facilities Management support services for assigned buildings, to comply with agreed corporate standards, and to maintain appropriate procedures.
To assist in ensuring that Facilities Management services for the assigned buildings are provided in compliance with Health & Safety legislation, including Fire Regulations, First Aid and any other statutory requirements.
IWFM or level 2/3 equivalent, or be actively committed to achieving this where qualified by experience.
Having a high level of excellent customer services skills including face to face service to customers.
Excellent oral communication skills including an ability to communicate clearly and succinctly.
Good working knowledge of the principles of Facilities Management.
Working practice of legislation governing Health & Safety.
A well-developed knowledge of office systems, including packages such as MS word, Excel, MS Outlook and databases.
At least 3 years experience in delivering a front line reception service face to face.
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer