Business Analyst

Job Description Senior Business Analyst  | Cardiff (Hybrid) | Up to £50,784 + Excellent Benefits\n\n Location: Cardiff HQ – Hybrid working\nType: Full-time, permanent\n\n Hoop Professional Services is proud to be supporting a high-profile  organisation as they grow their digital and technology team. \n\n This is a brilliant opportunity for experienced Business Analysts looking to take the next step and make a difference in a purpose-led organisation with a strong commitment to work-life balance, inclusivity, and wellbeing.\n\n Why apply?\nHybrid working with no core hours\n\n30 days annual leave + 9 public/privilege days\n\nCivil Service Pension – 28.97% employer contribution\n\nExciting transformation programme already in motion\n\nOpportunity to mentor and develop junior analysts\n\nAbout the role As a Senior Business Analyst, you’ll work within an agile, service-based squad, reporting to a Lead BA. You’ll support the design and delivery of digital services, resolve live service issues, lead process modelling, and play a key role in refining business improvements.\n\n You’ll be a collaborative team player with a natural ability to engage stakeholders, map and translate requirements, and coach others across the BA community.\n\n We're looking for:\nProven experience working within Agile teams\n\nExpertise in business improvemen...