Audio Visual Technician

Job Description Senior Support Services Engineer (AV Technology)
Ready to step into a senior-level AV support role with variety, responsibility, and real impact?
We’re looking for an experienced Senior Support Services Engineer to lead client support delivery across cutting-edge AV, networking, and control systems. This is a hands-on technical role with leadership responsibilities—mentoring junior engineers, solving complex problems, and shaping service operations.
What you'll be doing:
Leading technical support for AV systems (Crestron, QSC, Bose, Yealink, Neat, etc.)
Handling escalations and mentoring junior engineers
Managing service tickets and on-site troubleshooting
Contributing to project handovers and system documentation
Exploring and implementing new remote support strategies
✅ What we’re looking for:
Strong AV troubleshooting and installation background
Familiarity with video conferencing, DSPs, control systems
Proven leadership and team guidance experience
Organised, proactive and client-focused
CTS certification a plus
Expect exciting clients, a down-to-earth team, and the chance to work across sectors like retail, education, hospitality, and motorsport
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