ASB Housing Officer - Grade 4

Your new company Birmingham City Council is dedicated to delivering high-quality housing services to its diverse and vibrant communities. The council is currently seeking an experienced Senior Housing Officer to join its team and lead on complex anti-social behaviour (ASB) cases, supporting efforts to create safer and more stable neighbourhoods across the city. Your new role In this role, you will be responsible for managing serious ASB cases while also providing guidance and support to junior Housing Officers handling lower-level incidents. Junior officers will initially investigate ASB reports, visit tenants, and collect the necessary documentation. Once reviewed, if the case requires escalation, you will take over and lead the investigation. You will be expected to prepare and submit court bundles and witness statements, apply for Possession Claims Online and Anti-Social Behaviour Injunctions when necessary, and attend court to represent the council. This is a hybrid role, combining remote work with on-site visits across Birmingham, so a driving license is preferred. What you'll need to succeed To succeed in this role, you should have proven experience in managing complex ASB cases within a housing or local authority setting. You will need a strong understanding of legal processes related to tenancy enforcement and ASB legislation, along with excellent communication skills, particularly in pr...