Application Support Engineer

Please note that this role is 100% office based. Please apply if you are local to the postcode of PO13

Permanent Role - £36500

APPLICATION SUPPORT ENGINEER (permanent)
Location: Gosport
Department: IT
Reports to: IT Service Delivery Manager
We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is a problem- solver with a solid understanding of IT systems in the logistics sector, ready to collaborate with cross-functional teams to enhance operational efficiency.
Key Responsibilities

Application Support and Troubleshooting
System Maintenance and Upgrades
User Support and Training
Collaboration and Continuous Improvement
Monitoring and Reporting
Documentation and Compliance
Ensure applications comply with industry regulations, security standards, and internal policies.
Key Skills and Experience

Bachelor's degree in computer science, Information Technology, or a relevant experience.
Proven experience in IT application support, ideally within the logistics or supply chain sector.
Familiarity with logistics applications such as WMS, TMS, or ERP systems.
Strong knowledge of databases (SQL), operating systems and application monitoring tools.
Knowledge of ITIL practices for incident, problem, and change management.
Excellent troubleshooting and problem-solving skil...