Administrator

Are you an enthusiastic and self-motivated individual looking for an exciting opportunity in a dynamic customer service environment? Our client is on the lookout for a flexible Administrator to join their Customer Service team! If you thrive in a fast-paced setting and have a passion for providing outstanding service across multiple departments, then we want to hear from you.

About the Role:
As an Administrator, you will play a vital role in handling inbound and outbound communications related to order queries both before and after delivery. With a reach to many countries worldwide, you will be at the forefront of managing export queries and orders, ensuring that customer satisfaction is always a top priority.

What We're Looking For:
To be successful in this role, you should possess the following qualities:

Exceptional Customer Service Skills: Providing a great service comes naturally to you, and you enjoy helping others.
Excellent Listening Skills: You understand the importance of listening to customers to resolve their queries effectively.
Strong Communication Skills: Whether verbal or written, you convey information clearly and professionally.
Proficiency in Outlook and Excel: A working knowledge of these tools is essential for day-to-day tasks.
Quick and Accurate Execution: You can follow instructions with precision and are not afraid to ask questions if you need clarification.
Organisational Skills: You can manage your time ...