Administration Officer

Position: Full-Time Temporary Admin Officer

Location: Birkenhead
Contract: 12 months with the possibility of extending
Working Hours: Monday to Friday
Hourly Rate: £13.37 per hour

Job description

HM Land Registry launched the new Local Land Charges (LLC) Register in the Summer of 2018. To facilitate the expedient migration of local authority data onto the HM Land Registry digital register a Brook Street Team is being created in the Birkenhead office to undertake a range of clerical and administrative tasks to access, extract, capture and cleanse local land charges data.

Fully office based

Flexible hours - must complete 37 hours a week in total. Can work between 7am-6pm.

The role requires the successful candidates to carry out, but not limited to, the following:

Duties:

• Bulk scanning of local authority paper records to defined work instructions.
• Data inputting of Local Land Charges from scanned images to create digital records.
• Enable creation of spatial extents relating to LLC records.
• Provide administrative support duties in HM Land Registry offices and in local authority settings
• Access and update HMLR systems
• Manage calls efficiently providing accurate, impartial information
• Carry out all of the required customer checks.
• Scanning of paper records per defined work instructions
• Working with internal and external stakeholder to resolve questions and queries.
• Data input of local scanned records to create digital records
• Keep up to date with process and practice changes

Requirements:

• The ability when completing data entry to maintain accuracy whilst also working at pace.
• Ability to work methodically and have high attention to detail.
• Good level of IT literacy and PC skills including use of Outlook, Word and Excel.
• Ability to react positively to change according to Programme priorities.
• Ability to respond to gaps, errors and irregularities in information to resolve problems, but also know when to escalate a problem and ask for help.
• Excellent communication skills, both written and verbal.
• Experience of administration and/or customer service in an office-based environment
• Experience of working as a team member to deliver common goals
• Effective organisational skills and able to prioritise work
• Excellent attention to detail and ability to make sound judgements/decisions based on available evidence

Benefits:

• Weekly pay, holiday and pension scheme
• Flexible working hours between 7am and 6pm after training
• Location accessible by car, train or bus
• On site gym

Application Process:

If you are interested in this position, please apply online with your CV in WORD format.

Important:

Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.