Account Manager
Posted 2 days ago
- Ashford, Kent
- Any
- External
- Expires In 3 months
Account Manager
Ashford
£28k - £40k basic + commission
Are you confident managing relationships with high-profile clients and keeping them happy?
Have you worked in publishing, media, or SaaS and want to bring that experience into a client-focused role?
Would you enjoy a mix of remote work and in-person collaboration at a modern Kent-based office?
We are hiring an Account Manager to join a successful digital technology company that supports leading brands in the publishing and content sector. This is a fantastic opportunity for someone with 2–5 years’ experience who wants to grow in a professional, client-facing role – supporting major clients and contributing to a high-performing team.
This hybrid role requires 2 days per week (Tues & Weds) in the office located in Ashford, Kent.
What the role involves:
* Be the go-to contact for a group of key clients, building long-term, trusted relationships
* Deeply understand both the company’s products and your clients’ businesses to build rapport and offer valuable guidance
* Manage client renewals and report on any upsell or growth opportunities
* Conduct regular account update meetings and calls, presenting insights and progress
* Track and follow up on any support tickets raised by your clients, ensuring resolution
* Work closely with the customer support, product, and development teams to ensure excellent service
...
Ashford
£28k - £40k basic + commission
Are you confident managing relationships with high-profile clients and keeping them happy?
Have you worked in publishing, media, or SaaS and want to bring that experience into a client-focused role?
Would you enjoy a mix of remote work and in-person collaboration at a modern Kent-based office?
We are hiring an Account Manager to join a successful digital technology company that supports leading brands in the publishing and content sector. This is a fantastic opportunity for someone with 2–5 years’ experience who wants to grow in a professional, client-facing role – supporting major clients and contributing to a high-performing team.
This hybrid role requires 2 days per week (Tues & Weds) in the office located in Ashford, Kent.
What the role involves:
* Be the go-to contact for a group of key clients, building long-term, trusted relationships
* Deeply understand both the company’s products and your clients’ businesses to build rapport and offer valuable guidance
* Manage client renewals and report on any upsell or growth opportunities
* Conduct regular account update meetings and calls, presenting insights and progress
* Track and follow up on any support tickets raised by your clients, ensuring resolution
* Work closely with the customer support, product, and development teams to ensure excellent service
...