3rd Line Technical Support Specialist
Posted a day ago
- Worksop, Nottinghamshire
- Any
- External
- Expires In 3 months
3rd Line Technical Support Specialist
Worksop (Hybrid working)
Permanent
Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Technical Support Specialist to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our Worksop factory, with occasional travel to other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department.
You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and 2 days working from home.
The Role...
As our next 3rd Line Technical Support Specialist, you'll play a crucial role in driving the on-site technical representation of the IT department. Your role is to ensure all operational activi...
Worksop (Hybrid working)
Permanent
Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Technical Support Specialist to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our Worksop factory, with occasional travel to other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department.
You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and 2 days working from home.
The Role...
As our next 3rd Line Technical Support Specialist, you'll play a crucial role in driving the on-site technical representation of the IT department. Your role is to ensure all operational activi...