3rd Line Support Engineer

3rd Line Support Engineer | M365, PowerShell, Exchange Online | Greenfield IT function being established

• Hybrid 2-3 days a week in Aldford (near Chester)
• £40-45,000
• M365, Powershell, Exchange Online

Our client is offering an exciting opportunity to join their newly established Core IT Team.
They have 1,500 employees in the group, with 900 inside the division you will be working in (circa 200 technical employees). They have 7 offices across the UK, with their core tech location being in Aldford, near Chester. Their client base is in the tens of thousands and is ever increasing. Endless growth opportunities here!
Our client provides a combination of services (mainly software & applications) to customers in the legal, health & safety, employment law, ISO regulation and cyber security fields. It’s an exciting time to be joining as the organisation has recently ‘gained independence’ having been carved out from their former parent PLC. Within the organisation there are numerous sub-companies or operating companies that are being merged into one consolidated business unit.
Aligned to their consolidation strategy is the creation of a new Merger & Acquisitions team that is being created along with other core shared service functions such as HR, Finance, Legal etc. They currently have a Core IT Team of 5 which will grow this year to a team of 13 so there is already a foundation team in place that you will be working with. There is a general standardisation strategy where the company's CRM, ERP and core IT systems are all being unified along with removing technical debt.
In addition to this, the firm’s strategy is to grow via acquisitions so there will be no shortage of IT projects and programmes associated with the newly purchased firms’ IT infrastructure that will need to be migrated into ‘the mother ship’.
So much going on here, and an exciting time to join!
You will work closely with the Systems Architect and other stakeholders on technology integrations, migrating the IT environments of their acquired companies.
Key skills:

• In-depth knowledge of Microsoft 365 services and administration
• Ability to support Exchange Online, SharePoint Online, Teams, and OneDrive
• PowerShell scripting and automation
• Familiarity with security and compliance standards related to Microsoft 365

Projects:

• Migration of IT environments
• Ensure seamless transition of company’s core infrastructure
• Troubleshooting and resolving complex technical issues relating to M365
• Implementing and managing security processes and compliance
• Performing system audits

For success in this role, it is essential that you have a can-do attitude and are happy to get stuck in with the team. As this is a comparatively small team where skills and resources are pooled you will be expected to ‘muck in’ on occasions with tasks and duties perhaps more junior than you would normally expect. It’s all about having the right attitude to help your peers when they need it and bringing a positive approach.
Benefits:

• 25 Days holiday + Birthday off
• Health Cash plan
• Life Assurance
• Gym allowance
• Pension Scheme
• 2 days per year paid volunteering
• Will writing service
• Wellbeing services 

Please get in touch ASAP as our client is keen to hire fast with a rapid 2 stage interview process!
3rd Line Support Engineer | M365, PowerShell, Exchange Online | Greenfield IT function being established