1st Line Support Analyst

6 days ago
Be among the first 25 applicants
1st line support analyst- WILMSLOW- ONSITE- up to £30k DOEOur client is a successful property development company, based in Wilmslow, who due to continued growth are looking for an experienced 1st line support analyst to join a new team.This role will support the company’s Business Change and Transformation journey, by supporting internal staff and assisting in cross-functional projects.You must have prior experience in 1st line support and ERP/ Business systems (such as COINS, SAP, SAGE, Dynamics, etc), be enthusiastic and approachable, with a strong focus at troubleshooting user issues.The roleProvide technical support to users via various channels.Resolve issues and escalating when necessary.Create new users and profile.Log and track incidents, ensuring accurate documentation and timely resolution.Analyse recurring issues, collaborating with IT teams to implement permanent solutions.You Will HavePrevious experience in 1st line supportExperience in ERP/ Business systems, preferably COINS but happy with SAP, SAGE, Dynamics or similar.A team player with attention to detail and adaptability to changing technologies.Excellent verbal and written communication skills.DesiredRelevant certifications such as ITIL, MTA, MCSA, VCP, etc. are beneficial but not essential.BenefitsSalary £25,000- £30,000 DOEThis position is onsite, 5 days a week (Monday to Friday- 9am-5.30pm)Company pensionFree parkingOn-site parkingSick pay1st stage to take place Friday 8th March. Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Langham Recruitment by 2xGet notified about new
Support Analyst
jobs in Wilmslow, England, United Kingdom.
Knutsford, England, United Kingdom
2 weeks ago
Greater Manchester, England, United Kingdom
2 weeks ago
Technical Support Engineer (1st Line Support)
Manchester, England, United Kingdom
2 days ago
Manchester, England, United Kingdom
4 days ago
Manchester Area, United Kingdom
1 week ago
Manchester Area, United Kingdom
3 weeks ago
Greater Manchester, England, United Kingdom
2 weeks ago
Sale, England, United Kingdom
3 weeks ago
Stockport, England, United Kingdom
2 weeks ago
Handforth, England, United Kingdom
6 days ago
Manchester, England, United Kingdom
3 weeks ago
Manchester, England, United Kingdom
1 month ago
Oldham, England, United Kingdom
3 days ago
Manchester, England, United Kingdom
2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr