1st Line IT Support Engineer - Desktop, SaaS, Applications

We are the makers of the fastest-growing vending management software in the British Isles , helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems.

We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team.

The Role at a Glance:

1st Line IT Support Engineer - Desktop, SaaS, Applications
Sheffield (S8)/Hybrid 2 Fixed Days Per Week
£25,000 - £28,000 Dependent on Experience
Full Time - Permanent
25 days holiday plus bank holidays and other benefits
37.5 Hours Per Week

Culture: Embrace Innovation and Change
Company: Award winning SaaS company & leading provider of vending and coffee management software
Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA.

Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient

Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management.

More About Us:

We are SB Software. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingl...