The following job is no longer available:
1st/ 2nd Line Support Engineer
1st/ 2nd Line Support Engineer
1st/ 2nd Line Support Engineer
Posted 3 days ago
- London, Greater London
- Any
- External
Job Description JOB OVERVIEW
We have a fantastic new job opportunity for a Second Line IT Support Engineer / Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc.
Working as the Second Line IT Support Engineer / Technical Service Desk Technician your time will be split by providing remote helpdesk support, project work and onsite support for clients in London.
As the Second Line IT Support Engineer / Technical Service Desk Technician you will also have the opportunity to get involved with on-site problem solving, IMAC (installations, moves and changes) and project management (after training if required), which will involve liaising with the customer, project planning and time and resource allocation. Projects range from IT Network Installation Projects, Firewall Installs, Software and Hardware Upgrades and PC Installs through to installation of complete green field implementations comprising of comms links, networking, server cabinets, PCs and servers.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LA...
We have a fantastic new job opportunity for a Second Line IT Support Engineer / Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc.
Working as the Second Line IT Support Engineer / Technical Service Desk Technician your time will be split by providing remote helpdesk support, project work and onsite support for clients in London.
As the Second Line IT Support Engineer / Technical Service Desk Technician you will also have the opportunity to get involved with on-site problem solving, IMAC (installations, moves and changes) and project management (after training if required), which will involve liaising with the customer, project planning and time and resource allocation. Projects range from IT Network Installation Projects, Firewall Installs, Software and Hardware Upgrades and PC Installs through to installation of complete green field implementations comprising of comms links, networking, server cabinets, PCs and servers.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LA...