Transport Operative – Heathrow
Full-time | Permanent | Up to £29,000 incl. overtime
Sunday to Thursday, 15:00 – 00:00 (1-hour unpaid break)
Are you an experienced logistics professional with a passion for efficiency and customer service? We’re looking for a Transport Operative to join a busy operation near Heathrow, helping to coordinate driver activity and ensure smooth, efficient freight movement across the UK.
What You’ll Do
* Monitor and support a fleet of drivers (owned and subcontracted)
* Handle inbound calls and client bookings via phone and email
* Quote nationally on loads (from small vans to full loads) using the Haulier Exchange platform
* Plan and optimise driver routes and vehicle use
* Ensure compliance with driver hours and safety regulations
* Perform driver debriefs and support onboarding and training
* Maintain excellent customer service and provide timely updates
What You’ll Need
* 3+ years’ experience in logistics or warehousing
* Solid knowledge of UK geography and manual route planning
* Strong understanding of vehicle types, load capacity, and courier operations
* Experience with Haulier Exchange (preferred)
* Familiarity with EU Driver Hours Regulations and aviation security (advantageous)
* Excellent communication, organisation, and problem-solving skills
Benefits
* £29,000 salary incl. overtime
* 25 days holiday + bank holidays
* Pension (salary sacrifice scheme)
* Life Assurance (Death in Service)