Service Desk Analyst - 1st/2nd Line Engineer
An excellent contract opportunity has arisen in Wakefield for a 1st/2nd Line Engineer / Technical Support Engineer / Service Desk Analyst for an initial period of 2 months.
The successful candidates will join an existing IT Service Desk Team of engineers, providing effective technical support to users in response to issues raised via phone, email and some in person.
Responsibilities will include:
We are looking for candidates with previous experience working on an IT Service Desk, ideally in an ITIL environment with a positive "can do" attitude and good analytical, problem solving and communication skills.
Good understanding in Ms office suite applications, desktop operating systems and exposure to Active Directory (account creation, password resets, etc). An understanding of network concepts (DNS, DHCP, TCP/IP protocols) and basic networking skills (LAN/WAN/VPN support) would be advantageous.
This role will be office based 5 days a week so only candidates who are within an easy commutable distance to Wakefield will be considered.
This role has been determined Inside IR35 and offers a daily rate of £1700 max. PAYE (no umbrella or PSC engagement)
For more information, please apply online or contact Maggie Cobos for immediate consideration.