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Service Centre Manager

Posted a month ago

Meridian Business Support are delighted to be working with one of the UK’s largest independent autocentre chains to recruit a Service Centre Manager in Maidstone.

The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.

Experience in management within the motor vehicle sector would be an advantage.

Job Responsibilities:

Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
To ensure all sales targets and KPI’s are achieved
To maintain the cleanliness of the Centre and its equipment on an ongoing basis
To increase sales of products and services offered by the Company, in accordance with procedures
Recruit and interview all employees for the Centre
Identify any training needs for employees to progress and develop within the Company
Support other Centres, when asked, when necessary
To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
To comply with reasonable instructions from Management
The company will supply you with uniform, it must be clean and presentable at all times
Liaise with Head Office and other DepartmentsThe role reports directly to the Regional Manager

Salary: Dependent on experience

Hours: The Company's normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Sunday working with a supplementary payment.  Working hours to be discussed at interview

Holiday: 20 days per year, plus statutory holidays

Benefits:

NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
Life Assurance
Bonus Scheme – If Centre Based
Wagestream - releases earnings by giving instant access to pay
Retail Discounts (High St, Online and much more)
Staff Discounts
Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
Tools Insurance
Training opportunities to further your career within the Company
In-house IMI accredited course to further your development & capability
Company Uniform including Safety Boots
For more information, please contact Kevin in the office on (phone number removed) or (url removed)

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