Senior System Engineer (Windows)

The Role

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You will be part of the Information Technology (IT) team that demonstrates superb technical ability, working in a challenging environment, supporting the business in day-to-day operations. The primary responsibility of this position is to develop, maintain, continuously improve and support internal IT infrastructure. The Systems Engineering team is situated within the IT & InfoSec function, working directly alongside the Infrastructure Engineering, Networking Engineering, and Service Delivery teams.

You will be providing expert infrastructure oversight, ensuring successful delivery and performance of IT services for our clients and the fulfillment of our obligations and processes. The role will take on delivering internal projects, BAU workstreams (patching, application and infrastructure support), and supporting internal users. This role is mainly focused on administering our Private Cloud technology stack.

Responsibilities

Infrastructure
Research and identify the most appropriate options for the Systems Engineering team and, in turn, the business.
Design the architecture of the required infrastructure solution
Manage the deployment, maintenance and upgrade paths of the infrastructure
Identify, deploy and maintain appropriate connectivity options
Maintain and test Business Continuity and Disaster Recovery plans and systems
Contribute to the overall quality of service delivered to internal users and clients.
Support the team in dealing with critical incidents.

Design
Contribute to the roadmap for the development and evolution of the infrastructure and systems that are appropriate for the current needs as well as scalable for the future needs of the business
Continuous improvement
Contribute toward design improvements that allow for more efficient support of the environment, applications and clients
Actively contribute to increasing the availability of our services by providing iterative improvements to existing infrastructure solutions

The Person

Interpersonal
High affinity for teamwork and collaboration. Communication skills - verbal and written, and ability to listen and take on board other’s points of view are a must.
Ability to manage time, prioritise work, and work under pressure.
Are a self-starter and possessing a proactive nature whilst also being process and quality driven.
Business minded and able to focus on value-added; passionate about solving real business needs rather than using technology for technology’s sake.

Technical
Deep knowledge and proven experience of designing and maintaining an enterprise Windows estate.
Good understanding of and experience in managing Microsoft SQL Server Availability Groups.
Solid Infrastructure and OS background managing Windows in an Active Directory environment.
Excellent PowerShell skills, other scripting or programming languages such as Bash or Python also advantageous.
Competency in networking fundamentals and troubleshooting both on premise and cloud (CCNA level + Palo Alto Firewalls are a bonus).
Strong knowledge and experience in managing cloud platforms with focus on AWS and Azure especially with regards to permissions and policies.
Experience in deploying and maintaining a cloud-based VDI infrastructure is highly desirable especially AWS Workspaces or Azure Virtual Desktop.

Why us?
Opportunity to learn. We work with a variety of different tools and systems such as: VMware vCenter, MS SQL AlwaysOn clustered environments, Confluence, Ansible, Zabbix as well as our Linux infrastructure. We are always looking for ways to improve ourselves and the service we provide to the business.
Be part of a social team. We have frequent team and company-wide social events
Scope for the role to be tailored to your strengths and aspirations. We are investing more into cloud technology and systems so if you’re passionate about technology, we’d love to hear from you!