Retentions Agent

A fantastic opportunity has arisen for a Retention's Agent in the thriving Technology & Telecoms industry based in Manchester. The successful candidate will be a proactive individual with a passion for sales and customer satisfaction.

Client Details

Our client is a renowned large organisation in the Technology & Telecoms industry. Known for their commitment to innovation, they are headquartered in Manchester and have a diverse and inclusive team of professionals committed to driving the company's success.

Description

Achieve sales targets through customer retention & up-selling.
Liaising with internal team to help assist the customer.
Effectively fact find from the customer to better understand their concern.
Maintain a deep understanding of the products & services on offer to the customer.
Collaborate with other areas of the business to contribute to the overall goals of the sales team.Profile

A successful Retention's Agent should have:

A strong background in retention's/telesales is essential
Excellent communication and interpersonal skills
The ability to work well in a team environment
Strong problem-solving skills and the ability to think on their feet
Excellent knowledge of sales techniques and customer service practices
A strong work ethic and a passion for salesJob Offer

Free on-site parking
Opportunity to be made perm
Central office location close to main public transport links
Competitive salary