Operations Manager - Full-Time, Permanent
Location: Ipswich
My client is a leading specialist cleaning provider across East Anglia, delivering both reactive and contracted services to clients in a variety of sectors. Known for our high standards, professionalism, and safety-first approach, we offer expert services including working at height and biohazard cleaning.
We are seeking a proactive Operations Manager to lead our operational performance and ensure smooth, efficient, and compliant service delivery. You will oversee field teams, manage subcontractors, ensure safety standards, and play a key role in driving business growth.
Key responsibilities include:

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  Managing reactive and planned work schedules
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  Overseeing health & safety compliance, risk assessments, and SSoW
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  Leading and supporting field teams, including hands-on site involvement when needed
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  Client relationship management and regular performance reviews
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  Quoting, budgeting, and cost control
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  National subcontractor coordination and equipment inspections
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  Supporting staff training and certification requirements
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  Driving business development and KPI achievement

Requirements:
You'll have proven experience in operations or site management (cleaning/FM/industrial), strong leadership skills, and a hands-on approach. A full UK driving licence is essential.
Desirable: IOSH, IPAF, CSCS, trauma cleaning experience, or ILM Level 5.
Join us and be part of a company that values quality, safety, and growth.
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