JMC Aviation are working with an FBO company based in Stansted, looking to recruit a new Operations Assistant to join their team. ��
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This client is well known for outstanding levels of service in their FBO facility. As a family run business with multiple decades of experience, they strive for excellence throughout their skilled workforce as they deal with in-house engineering and support services on business jets. ���
This is a Permanent Position based in Stansted.
Working a 4 on/4 off shift pattern of day (06:00 - 18:00) and night shifts (18:00 - 06:00). ���
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Salary and Benefits ���
- Competitive Salary ���
- Generous Annual Leave ���
- Salary Exchange Pension Scheme ���
- Employee Assistance Programme ���
- Life Assurance ���
- Employee Cash Plan ���
- Enhanced Maternity and Paternity Schemes ���
- Professional Growth and Development ���
- State-of-the-art Equipment and Technology ���
- Ongoing Training and Certification Programmes ���
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The Role ���
The primary purpose of this role is to provide support to the Operations Controller in ensuring the efficient, day-to-day running of the department. ���
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Other duties involve: ���
- Support daily operations to ensure everything runs smoothly. ���
- Book aircraft handling services in the company's system. ���
- Arrange crew and passenger accommodation, fuel, and transport. ���
- Track and compile fuel data in Excel. ���
- Provide crew with essential information like NOTAMs and weather updates. ���
- Help with ramp duties when needed, including loading baggage. ���
- Be the first point of contact for crew and address their queries. ���
- Respond to emails and phone calls in a professional manner. ���
- Enter passenger passport details into the system during night shifts. ���
- Assist Customer Service Representatives (CSRs) when required. ���
- Provide toilet and water services upon request. ���
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Skills and experience required. ���
In order to be successful in this role the Operations Assistant will need to demonstrate the following skills and attributes: ���
- Experience in the aviation industry is essential. ���
- Previous experience in operations. �
- Strong communication skills with a focus on excellent customer service. ���
- Comfortable using computers, especially Excel. ���
- Willing to work flexible hours, including weekends and bank holidays. �����
- Minimum of GCSEs with a grade C or above in English and Maths. ���
- A 5-year checkable work history is required for this role. ���
- Driving Licence is esstential due to location and pick up of crew. ��
- Right to live and work in the UK ���
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Desirables: �
- Service industry experience is a plus. ���
- Familiarity with CFMU and FBO1 systems is helpful but not required training will be provided. ���
- Experience in General Aviation (GA) and flight planning is beneficial. ���
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If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Aviation for more details. ���
Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role. ���
For this opportunity JMC Aviation Ltd is acting as an employment agency.�