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Operations Assistant

Posted 24 days ago

JMC Aviation are working with an FBO company based in Stansted, looking to recruit a new Operations Assistant to join their team. ��





This client is well known for outstanding levels of service in their FBO facility. As a family run business with multiple decades of experience, they strive for excellence throughout their skilled workforce as they deal with in-house engineering and support services on business jets. ���





This is a Permanent Position based in Stansted.

Working a 4 on/4 off shift pattern of day (06:00 - 18:00) and night shifts (18:00 - 06:00). ���

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Salary and Benefits ���

- Competitive Salary ���

- Generous Annual Leave ���

- Salary Exchange Pension Scheme ���

- Employee Assistance Programme ���

- Life Assurance ���

- Employee Cash Plan ���

- Enhanced Maternity and Paternity Schemes ���

- Professional Growth and Development ���

- State-of-the-art Equipment and Technology ���

- Ongoing Training and Certification Programmes ���

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The Role ���

The primary purpose of this role is to provide support to the Operations Controller in ensuring the efficient, day-to-day running of the department. ���

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Other duties involve: ���

- Support daily operations to ensure everything runs smoothly. ���

- Book aircraft handling services in the company's system. ���

- Arrange crew and passenger accommodation, fuel, and transport. ���

- Track and compile fuel data in Excel. ���

- Provide crew with essential information like NOTAMs and weather updates. ���

- Help with ramp duties when needed, including loading baggage. ���

- Be the first point of contact for crew and address their queries. ���

- Respond to emails and phone calls in a professional manner. ���

- Enter passenger passport details into the system during night shifts. ���

- Assist Customer Service Representatives (CSRs) when required. ���

- Provide toilet and water services upon request. ���

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Skills and experience required. ���

In order to be successful in this role the Operations Assistant will need to demonstrate the following skills and attributes: ���

- Experience in the aviation industry is essential. ���

- Previous experience in operations. �

- Strong communication skills with a focus on excellent customer service. ���

- Comfortable using computers, especially Excel. ���

- Willing to work flexible hours, including weekends and bank holidays. �����

- Minimum of GCSEs with a grade C or above in English and Maths. ���

- A 5-year checkable work history is required for this role. ���

- Driving Licence is esstential due to location and pick up of crew. ��

- Right to live and work in the UK ���

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Desirables: �

- Service industry experience is a plus. ���

- Familiarity with CFMU and FBO1 systems is helpful but not required training will be provided. ���

- Experience in General Aviation (GA) and flight planning is beneficial. ���

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If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Aviation for more details. ���

Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role. ���

For this opportunity JMC Aviation Ltd is acting as an employment agency.�