Night Receptionist Needed , 5* Hotel, Mayfair Area, Up To £33,500 + Travel Paid + Benefits
An exciting opportunity has arisen for an experienced Night Receptionist to join a upmarket 5* hotel in the heart of the West End. The client is proud of their strong customer relationships and friendly atmosphere and are looking for experienced Night Receptionist who can meet the high standards needed to cover the reception desk. Due to the demand to servicing their discerning clients, they are looking for like minded individuals who have worked in similar 4*/5* customer facing receptionist role in hotels to join their team on a permanent basis.
Job Description
As a Night Receptionist you will be responsible for:
Check in-check out duties
All aspects of guest relations
MUST understand the night shift operations within a hotel environment
Assisting in general enquiries including bookings, giving quotes, invoicing and general reception duties
Conducting end of night reports
Follow company and department procedures
Having good admin skills
Help assist and support Co - workers
Identifying problems and reacting to resolve the issues
The Ideal candidate will be:
Experienced in a similar reception role preferably in hotels but not essential
Be able to work within a small team and individually
MUST understand opera ( Hotel systems)
Be able to work in a high demanding environment
Have good telephone manners
MUST be able to work four on four off shift patterns
Being able to act upon different situations in a precise and professional manner
Able to follow clear instructions
Used to dealing with reports
Being proactive and being able to think on their feet
Used to dealing with different types of clientele with customer service being the top priority
The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record in front office reception in a 4*/5* hotel environment.
If this sounds like the ideal position, please apply below
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