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Dove & Hawk

Night Concierge

Posted a month ago by@ Dove & Hawk

  • Soho, Greater London
  • Contract
  • £32,000 /Yr
  • Standard
  • Expired - 11 days ago

Arabic Speaking Night Concierge - 6 month FTC to be extended every six months - Mayfair - £14 per hour
My client, a prestigious property developer specialising in luxury apartments within the West End, are seeking a highly motivated and confident Arabic Speaking Night Concierge to join their close-knit team in Mayfair.
The position is primarily customer focused providing a high level of service to high end clients.
This is 6 month fixed term contract which gets extended every six months.
Duties:

  • Perform your duties and provide concierge services, in the prescribed manner, as instructed by the Building Manager or Head of Hospitality.
  • Inspect, on a daily basis, all internal areas of the private residential building and report any defects, security or health and safety concerns to the Building Manager.
  • Set an example for other staff members by being courteous and helpful to all guests in addition to members of the public, and contractors.
  • Manage the reservations inbox and booking enquiries
  • Receive and keep safe registered mail and deliveries for residents.
  • Deal with all telephone enquiries and log messages.
  • Ensure the development is well managed, safe, clean and a secure environment in which to live and work.
  • Enter all relevant comments/details in the development log.
  • Ensure that all incidents or accidents are logged correctly.
  • Fully conversant with all emergency procedures and understand the layout of the building and the operation of all equipment
  • Ensure that all fire doors are kept closed & fire escapes and exits clear at all times.
  • Adopt and implement the procedures as directed by the Management.
  • Assist with the annual fire and health and safety risk assessments.
  • Supervise any keys which may be held, ensure that they are correctly logged in and out in accordance with agreed procedures.


Requirements:

  • Minimum of three to four years' experience as a concierge / receptionist / front of house within property or luxury hotel / hospitality
  • Fluency in Arabic is essential
  • Well presented with excellent communication skills both written and verbal
  • Ability to work under pressure and remain calm during intense situations
  • Pro-active and ability to work independently


Hours: Night shift pattern 7pm to 7am, 4 days on, 4 days off
Salary: £14 / hour (equivalent to circa £32,000 per annum)

Dove & Hawk is acting as an Employment Business in relation to this vacancy.