Platform Resourcing are currently working in partnership with a well-established engineering and technical business based in the Caerphilly area. The business specialise in chilled water and heat pump systems, equipment, application, service, and maintenance. They also provide a comprehensive service on all air conditioning systems including split systems, VRV/VRF systems, Air Handling Units, Fan Coil Units. They work with a multitude of sectors including; Data Centres, University's Hospital's, MOD, Industrial Process Manufacturing, Multi-Tenant Landlord Owned Buildings, Small Private Businesses, Schools and Retail.
This client is currently looking to recruit for a Maintenance Administrator to join their busy team. The role although based in the office, will involve assisting the 45+ field engineers across Wales, Bristol, Reading and the Midlands. The Maintenance Administrator plays a vital role within the operation. If successful, you will provide administrative and office support for multiple air conditioning service contracts.
Salary and Benefits
Base salary of up to £22,000 p/a
Company Pension Scheme
Comprehensive Performance and Development Framework
Opportunity to work within a thriving business
Permanent, Full-TimeMain Duties and Responsibilities
Receiving and coordinating customer enquiries via telephone and email correspondence
Scheduling engineers and managing site call outs - diary planning and updates
Recording all enquiries, jobs, and quotations within spreadsheet format
Processing engineer report sheets
Invoicing works on completion
Compiling parts quotations following recommendations from engineers
Maintain FGas refrigerant registers (full training will be given)
Accurately maintaining and updating Excel/google spread sheets
Raising purchase orders and ordering parts via Sage
Taking deliveries and organising parts
Renewing customer maintenance contracts
Perform other reasonable duties as requiredSkills and Attributes Required
Efficient computer skills
Competent in using all Microsoft Office applications; especially Outlook and Microsoft Excel
Confident and helpful telephone manner
Excellent verbal and written English
Able to prioritise workload
Excellent at multitasking
Comfortable working within a small office team of approximately 5 persons
Able to work independently, keeping on top of individual workload
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Platform Resourcing are advertising this vacancy and are acting as an employment agency