276 Jobs in Coventry, West Midlands found


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Job [5952559 ]

Contact Centre Team Manager

Jobs in Binley,Coventry,West Midlands

 Permanent
 Posted about : 7 days ago
 Expires in: 21 days

We are currently looking for a Contact Centre Team Manager to join our existing team based in Coventry. You will join us on a full time, permanent basis and in return, you will receive a competitive salary plus great benefits. TSYS Managed Services (TMS) are part of TSYS, a Global Organisation serving 400 clients in more than 80 countries. We make it possible for millions of people to use our payments solutions including credit, debit, prepaid and merchant services. Contact Centre Team Manager benefits: As well as a competitive salary and a fast paced, fun working environment this role comes with the following benefits; - 29 days holiday (With the option to buy/sell an additional 5 days) - Limited free on-site parking - Peoples Pension scheme - On-site canteen - Eye Care Vouchers - Discounted gym membership - MediCash Plan (On completion of 4 month service) Our Contact Centre Team Manager will ensure best practice day-to-day process and people management.  Responsible for productivity and performance in your work area. You will be responsible for the management of the Agents (and/or Team Managers I/II) within this area in the first instance. You will assist Operations Manager to ensure all productivity and performance targets are achieved, across all teams, against contractual service levels. Main responsibilities as our Contact Centre Team Manager will require you to: - Deliver KPI’s within agreed budgets, service levels and business targets - Manage day to day activities, prioritise and make risk/impact assessments within existing processes and procedures towards achieving SLA - Participate in regular, proactive reviews of operational processes, aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery - Manage business processes, such as time and attendance and ACD reporting, to ensure accurate flow of information internally and externally - Ensure training and development plans are maintained for all team members - Use Company methodology, team input and own initiative to ensure attendance and retention targets are achieved and in line with industry standards for excellence - Manage the team with a fair and consistent approach - Manage staff against agreed internal quality targets - Use agreed company methodology and processes to ensure full internal and client audit trail is maintained - Keep abreast of developments in the Contact Centre industry and the client industry sector with a view to assimilating new ideas and keeping abreast of best-practice methodology - Monitor and maintain a high level of customer satisfaction as required What we are looking for in our idea Contact Centre Team Manager: - Minimum academic qualifications in line with industry standards (e.g. UK – A Level standard) - Previous experience of managing teams (minimum of 2 years) - Previous exposure to management in a contact centre environment - Experience in collation, analysis, interpretation and presentation of statistical information - Knowledge of FSA requirements - Familiar with the FSA’s requirements for complaint handling - Knowledge of the Data Protection Act regarding subject access If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click APPLY now to become our next Contact Centre Team Manager. Please note, all successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment process. TSYS Managed Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

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Customer Services Jobs

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Job [5956914 ]

Administrator

Jobs in Coventry,West Midlands

£13 - £13 /Annum
 Temporary
 Posted about : 6 days ago
 Expires in: 22 days

SF Recruitment are currently recruiting for a company based in Coventry who is looking for a temporary Administrator for a fast paced Admin / Project role. Responsibilities: - Having experience dealing with high volume of emails - Being able to be empathetic and supportive in different situations - Be able to problem solve while on the phone - Updating internal databases - Producing reports - Ensuring all reports have the correct customer information on - Logging all emails correctly You must have the following NHS experience Strong admin skills Ability to work in a fast paced environment Ability deal with queries quickly and confidently High attention to detail Immediately available as this will be an immediate start Able to deal with people at all levels

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Administration Jobs

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Job [5957508 ]

Maths Graduate Teaching Assistant

Jobs in Coventry,West Midlands

£65 - £70 /Day
 Permanent
 Posted about : 6 days ago
 Expires in: 22 days

Graduate Teaching Assistant - Maths Graduate Teaching Assistant starting ASAP Graduate Teaching Assistant in Coventry Continued CPD with full training and support OFSTED rated 'Good' SchoolAre you a recent Graduate looking to gain experience in the classroom as a Teaching Assistant? Are you passionate about Education with the desire to motivate and inspire our future generation? If so, then we have several opportunities for bright and hardworking Graduates, who have aims and ambitions to pursue a career within Education. For these posts, all applicants must be Graduates who have achieved a 2nd Class Degree (or above). Experience of tutoring or working within a School environment is desirable however applicants from varied backgrounds will also be considered. Our client School will consider Graduates who have the ability to support students and mentor Maths to GCSE and A Level. You will be working in class communicating and supporting a varied range of learners. You must possess a keen interest within your subject and possess an optimistic attitude towards learning. There are several roles available, with the key ingredients being very similar. Our client Schools are looking for down to earth, enthusiastic, hardworking, and intelligent individuals. Graduate Teaching Assistant - Key information Graduates ONLY to apply - 2:2 degree or above in Maths or a similar subject All schools graded Good & Outstanding Full time - 5 days per week Paid from £65-£70 per dayThese roles will require versatility and determination and you must have the ability to communicate with confidence. It will not take long for you to feel at ease in such an environment, welcomed by the current staff and supported by the excellent leaders in place. These Schools are ethnically diverse Secondary Schools, all of which are graded Good and Outstanding by Ofsted. If this opportunity sounds like something you might be interested in then please apply today or email your CV to (url removed)

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Education Jobs

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Job [5956788 ]

Warehouse Operative (Various Shifts Available)

Jobs in Tollbar End,Coventry,West Midlands

£08.72 - £10.46 /Annum
 Temporary
 Posted about : 6 days ago
 Expires in: 22 days

 Benefits: Paid Overtime @ Premium Rates

WAREHOUSE OPERATIVES REQUIRED - IMMEDIATE START - BANBURY OX16 Shifts Available: Mornings: (Apply online only) - £8.72 PH - Fri-Tues OR Sat-Weds(£13.08 ph after 40 hours per week) Afternoons: (Apply online only) - £8.72 PH - Thurs-Mon OR Fri-Tues OR Sat-Weds (£13.08 ph after 40 hours per week) Nights: (Apply online only) - £10.46 PH - Thurs-Mon OR Fri-Tues (£15.70 ph after 40 hours per week) The Role: No experience necessary - Come and join our growing team at a world leading meal kit business based in Banbury. Picking and packing ingredients & food items Working as part of a team on a production line Clean, modern environment - but it can get cold as the ingredients need to be kept chilled - so you'll need a warm hat & gloves!Full training provided, good eye for detail essential and good communication skills. Great second job, ideal for students, parents, retirees or someone just wanting part time hours. Benefits including weekly discounted food market - up to 80% off fresh fruit, veg and meat! Real temp to perm opportunities for those looking for a full time job, free tea and coffee, regular team events, overtime available at premium rate. PLEASE CALL US NOW TO BOOK YOUR REGISTRATION APPOINTMENT! This role would suit: warehouse operative, production operative, picker packer, yard operative, retail assistant, bar worker, crew member, factory operative, machine operative, catering assistant, kitchen assistant or similar. Commutable from: Banbury, Towcester, Shipston on Stour, Leamington Spa, Bicester, Chipping Norton, Brackley, Buckingham, Stratford upon Avon, Silverstone Meridian Business Support is acting on behalf of our Client as a Recruitment Business

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Energy, Oil & Gas Jobs Finance Jobs Multilingual Jobs Health & Safety Jobs Transport Jobs

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Job [5957034 ]

FLT Counterbalance Drivers

Jobs in Coventry,West Midlands

 Permanent
 Posted about : 6 days ago
 Expires in: 22 days

Pallet Repair Operative roles available in Coventry. Immediate interviews available Acorn is recruiting for Production Operatives with a valid FLT licence to fulfil immediate vacancies on behalf of our client. Location: Coventry (CV3) Working hours: 4 on 4 off (4 days 7am - 7pm & 4 nights 7pm - 7am) Due to location, own transport is preferable as the public transport it limited About the role: You will be repairing pallets You must have a valid FLT CB Licence This is a physical job, so a good fitness level is needed Full training is provided Using powertoolsFor more information or to apply: - call: (phone number removed) - send your CV: (url removed)

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Manufacturing Jobs

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Job [5955902 ]

Staff Nurse

Jobs in Coventry,West Midlands

£17.5 - £19 /Annum
 Permanent
 Posted about : 6 days ago
 Expires in: 22 days

Staff Nurse RGN - RMN Coventry £17.50 - £19/hr This staff nurse position is with a beautifully modern, purpose built service that is part of a small group that specialises in the care of those in need of dementia, mental health and ABI. This service are currently looking for a staff nurse that is interested in developing skills in either an area that you are experienced in or a new challenge. The home is split into 15 bed units split by the type of care needed. Staff Nurse Package Competitive salary Enhanced annual leave package Extensive training Thorough induction Paid qualifications Pid NMC PIN Free uniform Free parking Free DBSRGN - RMN - Staff Nurse - Registered Nurse WR Health & Social Care are the #1 recruitment partner for nursing jobs, care home jobs and home manager jobs. We recruit UK wide predominantly for nursing home jobs and private hospital jobs. WR is acting as an Employment Agency in relation to this vacancy

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Scientific Jobs Healthcare Jobs

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Job [5957001 ]

Junior Sales Executive

Jobs in Coventry,West Midlands

£18,000 - £18,000 /Annum
 Permanent
 Posted about : 6 days ago
 Expires in: 22 days

 Benefits: BONUS

Junior Sales Executive Coventry Full driving licence required for client visits Basic £18,000 + Excellent commission structure Permanent Are you looking for a rewarding career in Sales and Business Development? Do you have experience engaging with new businesses? Are you resilient? If so please read on…………… Due to the promotion of an existing Junior Sales Executive there is now an exciting career development opportunity for an intelligent, hard-working & ambitious individual looking to further develop their career in Sales & Marketing. Working with a market leader in their field you will be trained in all aspects of the services the company provides and progress to be an important part of the Sales & Marketing team. Initially your role will be identifying opportunities, getting involved with the bids and tenders process, supporting the external sales and logistics team as its vital you learn every aspect of the business - whilst providing a very level of customer service to new and existing customers. Person specification Career minded Intelligent & articulate Strong values & common sense Excellent communicator Background within sales, customer service, purchasing, or project management etc Naturally outgoing Competitive and understand the need to invest time & effort to progress your career Passionate and enthusiastic Entrepreneurial approach would be highly beneficial Once you are fully fledged as a Sales Executive a lot of your time will be networking so an outgoing confidential approach is highly desirable. This is a wonderful opportunity to get your foot in the door with service provider that is well recognised and respected in their field. Excellent salary package that can grow substantially with progression & experience - the existing team members are all exceeding the stated on target earnings, indeed one of them being promoted is the reason for this new role. The company have an enviable working environment & team ethic, and opportunities for personal progression. Hours of work are Monday to Friday 8am -5pm. If you have a 'can do' attitude and looking to forge your career in sales, send across a copy of your CV. Telephone interviews will be held on 19th October, immediate starts available

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Sales Jobs

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Job [5956988 ]

Bonding Technician

Jobs in Coventry,West Midlands

£24,000 - £29,000 /Annum
 Permanent
 Posted about : 6 days ago
 Expires in: 22 days

Role: Bonding Technician Pay: £11.50ph per hour (increasing after 12 weeks) Hours: Monday - Friday 2pm - 10:30pm. Location: Coventry Contract: Temporary to Permanent The Role: Fitting and drilling composite components using hand tools. Applying bonding adhesives to assembly components. The Person: Must have experience bonding and trimming. Have experience of component preparation. Must have experience using hand tools. Have a good understanding of adhesives. Benefits: Brand new site Air-conditioned working area Friendly team Opportunity to learn a new skill Opportunity to apply for internal vacancies Apply To be considered for this role please apply or contact Serena on (phone number removed) or Encore Personnel are an Equal Opportunities Employer. Specialist Recruiters in the Technical/engineering, Industrial, Driving, Energy, Professional and Contact Services sectors. Supplying nationally

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Engineering Jobs

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Job [5957562 ]

Course Co-Odrinator

Jobs in Coventry,West Midlands

£27,453 - £27,453 /Annum
 Temporary
 Posted about : 6 days ago
 Expires in: 22 days

We are currently recruiting a project manager to support and contribute to the design and implementation of the Add+vantage scheme. The Team aim to be a sector leading professional service dedicated to providing inclusive support for successful graduate employment outcomes, tailored to individual needs and career aspirations. The role-holder will be responsible for managing the Add+vantage team and for maintaining effective relationships with all parts of the company. Primary Duties and Accountabilities * Support the Director to drive the strategic development and innovation of the programme * Coordinate and be a lead participator in the Add+vantage Advisory Board * Plan the administrative support required with the Director, and coordinate the support made available to deliver objectives and meet targets * Manage and co-ordinate the Add+vantage module process * Produce and organise marketing literature to promote the scheme * Direct the design, development and maintenance of the Add+vantage websites and other promotional tools * Manage a central enquiry point for all enquiries about module commissioning/decommissioning, the module review process, timetabling and any other related enquiries * Create and maintain appropriate record systems, particularly in relation to tracking activities and 'at risk' candidates. * Provide data information in relation to internal and external enquiries * Access/input data regarding Add+vantage onto the record/information systems * Facilitate the accurate production of data for boards * Collate and produce an annual quality monitoring report for the Add+vantage scheme * Develop and manage the delivery of a high-quality information and enquiry service for the Scheme, to include all face to face, telephone and email enquiries. Person Specification: * Degree or equivalent professional qualification/ experience * PRINCE 2 or other equivalent project management qualification * Knowledge & Experience of database management, monitoring and evaluating systems and processes * Experience of leading and/or initiating successful marketing activity and designing promotional materials * Experience of liaising/negotiating with senior staff within an organisation and implementing change * Experience of management to achieve results * Experience of delivering excellent customer service * Experience of working in higher education * Experience of marketing a project in a HE environment. * Work in a collaborative manner across a range of functions * Project planning and implementation skills * Excellent customer service skills

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Education Jobs

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Job [5955620 ]

Paint Prepper

Jobs in Coventry,West Midlands

£11.5 - £12.04 /Annum
 Permanent
 Posted about : 6 days ago
 Expires in: 22 days

Role: Paint Prepper Hours: Both Day & Afternoon Shifts Available - Monday to Friday Pay: £11.50 - £12.04 per hour Temporary to Permanent Coventry Benefits: Brand new site Air-conditioned working area Friendly team Opportunity to learn new skills Opportunity to apply for internal vacancies The Role: You will be required to work as a paint prepper within the automotive sector, You will be prepping, polishing and masking carbon fibre parts, You will work to strict time constraints and produce products of the highest industry standards, You will be working with primer, body filler and a variety of hand tools.The Person: You will be an experienced paint prepper, Paint spraying experience is desirable, You will be able to meet strict time constraints when producing products, You will have good attention to detail. Apply Now! To be considered for this role please apply or contact Serena on (phone number removed) or (url removed) Encore Personnel are an Equal Opportunities Employer. Specialist Recruiters in the Technical/engineering, Industrial, Driving, Energy, Professional and Contact Services sectors. Supplying nationally

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Engineering Jobs

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