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2nd Line Support Analyst

Based in Chichester, West Sussex

Start ASAP

Working for a Managed Service Provider

£22,000 - £28,000, depending upon background and experience.

Up to 80% remote working / 4 days per week not required in the office

Exposure to 3rd line support

Exposure to project delivery

Career progression is something many people do not have access to in their current roles. Perhaps you are at a larger organisation with team & management structures already in place?

Larger organisations also tend to be more KPI and outcome driven, losing the personal touch you can give to customers, missing out on really building deep relationships.

This small yet growing Managed Service Provider offers just this - Career progression for people looking to quickly move into more challenging roles, they always look to:

• Promote from within their own teams before going externally
• Give exposure to more senior / technical issues to help improve your skillset
• Give exposure to customer projects

Customer satisfaction is key; getting the job done with a smile and a happy customer, knowing your customer enables you to offer solutions based on their needs, rather than resolving a problem because you have a ton of KPIs to hit.

They have hired throughout the pandemic and are continuing to expand with 3 more immediate hires across their technical teams.

As a 2nd Line Support Analyst will be providing 2nd line BAU support to managed service customers, helping with 3rd line support issues and assisting with the delivery of customer projects. This is a great opportunity for someone wanting to expand their Career and exposure within MSP support. The role will involve travel to local customer sites, so a full driving license is required. The technology environment is across Windows Server, Active Directory, Azure, Hyper-V, Windows 10, networking (DNS, DHCP, routing & switching) and Office 365.

Required Skills:

- Good background in providing 2nd line IT support

- Previous experience of working for a managed service provider / IT Service Provider

- Good experience across Windows Server, Active Directory, Office 365

- Good experience with Hyper-V or VMware, and networking across DNS, DHCP

- Excellent communication & stakeholder management experience

This position would suit a 2nd Line Support Analyst / 2nd Line Analyst / Service Desk Analyst / IT Support Technician / IT Support Engineer / IT Technician / Helpdesk Support, who has strong experience in providing 2nd line support in an IT Services / Managed Services environment.

2nd Line Support Analyst, with a proven background of providing 2nd line support in a managed service environment, is required for a Managed Service Provider based in Chichester, West Sussex paying from £22,000 - £28,000. Options for 80% remote working.

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

Working with an established care home provider who have a portfolio of 40 elderly residential and nursing homes throughout the UK, We have the pleasure in recruiting a Deputy Home Manager to work at a nursing home in Shoreham-By-Sea that provides residential nursing, dementia, respite and end-of-life care. This is a fantastic opportunity to join a business that has a passion for the delivery of high quality care with an overall score of 9.3 on carehome.co.uk across their care home portfolio and join a group who are Registered Members of Trusted care as well as supporters of The care Workers Charity. As the Deputy Manager your responsibilities will be, but not limited to, assist the Home Manager in the effective running of the home ensuring the highest level of care is always provided to the residents. You will take a hands on approach to mentoring and leading the care teams within the home and in the absence of the Manager, you will take overall responsibility for the day to day running of the home. To be considered for this role you will need to be a Qualified Registered Nurse (RGN or RMN) with a valid NMC pin number. You will also have previous supervisory experience within a nursing home environment at Senior Nurse, Clinical Lead or Deputy Manager level. In return, the successful candidate will receive a pay rate of £22 per hour as well as a range of benefits. Please note this role will be split across supernumerary and clinical work. If this opportunity is of interest please contact ian@apply4u.com

Ground Workers
Venture Contracts are currently recruiting for Ground Workers based in Bognor Regis
The Ground workers will need experience in
* Kerbing, Edging
To be Considered for this Ground Workers role you will need the following
* 2 Verbal references
* CSCS
* Full PPE
* Own basic hand tools
Working hours on site will be Monday - Friday 7.30am - 17.00pm
If you are interested in applying for the Ground Workers job call 01604805646

360 Excavator Driver
Venture Contracts are currently recruiting for a wheeled 360 driver in Bognor Regis
The 360 Excavator Driver duties will include
* Grading, Levelling
* Drainage, foundations
To be Considered for this 360 Excavator Driver role you will need the following
* 2 Verbal reference, CPCS card
* Full PPE
Working hours on site will be Monday - Friday 7.30am - 17.00pm, 9 hour paid days
If you are interested in applying for the 360 Excavator Driver job call 01604805646

We are looking for experienced and dedicated carers to work with our client in Haywards Heath area

Hours: Monday to Sunday; 8 to 12 hours shifts - TBC

Salary: £12.10 p/h Monday to Friday

£14.35 p/h Saturday

£15.10 p/h Sunday

This is an excellent opportunity to develop your career in the care sector.
Complex care is a type of home support that caters to the needs of people who live with complex health conditions, and as a result, require higher levels of nursing-led care to give them the full support they require to live a full and healthy life.

A Multisite Manager is needed for an organisation that provide specialised support to people with mental health issues within the Worthing area. Salary up to £45K dependent on experience and qualifications.

As the Area Manager you will oversee several services consisting of two 24/7 services, a 12-hour service and a single person service (supporting people within their own homes). The services support their clients to develop coping strategies to better their mental health.
The clients will vary in needs including personality disorder, forensic, attachment disorder and dual diagnosis including learning disabilities.

The Role:
As the Area Manager you will be responsible for the following:

• Operational management
• Service delivery
• Business plans and the scheme budgets with the support from higher management
• Ensure the service and its resources are managed effectively, economically and efficiently.
• Ensure staff receive required levels of supervision, training and support lead and develop the team.

The Person:
To be considered for the Area Manager's role you will have:

• Mental health knowledge and understanding
• Previous multisite managerial experience within a similar service
• RMA / NVQ 4 or QCF 5

For more information call Claire on 0121 362 2319 or APPLY NOW!

Coburg Banks Health and Social Care specialise in recruiting Care Managers, Care Co-ordinators and Senior Carers within Residential Care, Domiciliary Care, Supported living and Nursing across the UK. We would welcome the opportunity to help you in your Career, so please send a copy of your CV into us. If you know of other people who are currently looking for a new Career within the Health and Care Sector please refer them to us.

For a role based in Hindhead, Surrey, Athona Recruitment are currently recruiting a band 5 Registered General Nurse to work for a private nursing home an ad-hoc basis. The successful candidate will have a choice of shifts including nights and days, but preferably you need to be flexible.

To be considered for this role, you must:
* Hold a valid NMC pin
* Have at least six months experience, preferably in a similar position
* Provide an in-date enhanced DBS

Why choose Athona?
* Excellent hourly rates, with prompt weekly payments
* Exclusivity to jobs across all bands and specialties
* Specialist dedicated recruitment consultant
* Referral scheme
* Re-validation support and CPD contribution

Athona Recruitment's Nursing division is an award-winning, on-framework agency that specialises in placing nurses into shifts, fixed-term contracts or permanent positions in London and the South East. If you're looking for a role in the NHS or private sector, we have a position for you.

www.athona.com