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Internal Account Manager

Posted 6 days ago

JOB TITLE: Internal Account Manager

LOCATION: Nottingham

SALARY: £25,000 - £35,000 dependent on experience + up to £8,000 bonus

SETTING: Office based with two days a week working from home

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We have a fantastic opportunity for an Internal Account Manager. We are seeking a driven and results-oriented Google Chrome Sales Specialist to join our growing team. In this exciting role you will play a key part in expanding XMA's Google Workspace and ChromeOS business within our existing customer base. You will leverage your consultative sales skills and deep understanding of Google solutions to identify customer needs and develop solutions that drive measurable business outcomes.  This role offers extensive ongoing, on-the-job training both with XMA and Google HQ.

COMMUTABLE LOCATIONS:  Nottinghamshire, Derbyshire, Leicestershire

JOB SPECIFICATION: Internal Account Manager

The responsibilities include, but are not limited to:

Grow Existing Accounts:
○       Maintain and strengthen relationships with existing XMA customers who have previously purchased ChromeOS and Google Workspace solutions.

○       Identify opportunities for upsell and cross-sell additional Google Workspace and ChromeOS licenses.

○       Track and forecast renewals for Google Workspace for Education subscriptions.

○       Maintain accurate customer records in XMA's CRM ("CE") and Microsoft CRM.

Develop New Business:
○       Conduct high-volume outbound calls to qualified leads within XMA's existing customer base to prospect for new ChromeOS opportunities.

○       Identify net-new Google Workspace for Education qualified leads.

○       Develop and execute strategies to acquire net-new ChromeOS customers.

○       Contribute to a minimum of 8 net-new Google qualified opportunities per week.

Become a Google Chrome Expert:
○       Complete all Google ChromeOS training programs and XMA onboarding processes.

○       Develop a deep understanding of ChromeOS features and benefits.

○       Stay up-to-date on the latest Google Workspace and ChromeOS developments.

REQUIREMENTS: Internal Account Manager

We are looking for someone with a minimum of 2 years of experience in B2B sales, ideally within account management for enterprise and education sectors. Other skills expected include:

Proven track record of exceeding sales targets and achieving business KPIs through high-volume cold calling.
Strong understanding of Google Workspace and familiarity with ChromeOS.
Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone.
Self-motivated, results-oriented, and thrives in a fast-paced environment.
A passion for learning new technologies.
KEYWORDS: Google, Google Chrome, IT sales, account management, customer service

We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law”

We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.

If you have any such requirements, please do not hesitate to contact us on our email which is   We will be happy to action your requests
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