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Hospitality Manager

Posted 11 days ago

Job Description

Opus People Solutions are seeking a Hospitality Manager for near Downham Market, Norfolk (easily commutable from Kings Lynn, Wisbech, March, etc)

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As Hospitality Manager, you will create an outstanding experience for residents in our clients care home. Your responsibilities will include overseeing all aspects of hospitality services, from ensuring a nutritious food service to maintaining the highest standards in housekeeping and maintenance.
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If you have proven experience in a similar role within a care home, hotel, or hospitality setting, along with knowledge of relevant legislation such as employment and health and safety regulations, we'd love to hear from you!

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Key Responsibilities:

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  • Foster a positive, collaborative work environment focused on continuous improvement and high-quality service.
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  • Provide exceptional resident experiences, consistently exceeding their expectations.
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  • Oversee food service operations, working closely with the chef to ensure timely, high-quality meals.
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  • Develop and manage engaging activities that promote residents' well-being and enjoyment.
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  • Ensure a welcoming and well-maintained environment with top-tier cleanliness standards.
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  • Address maintenance issues quickly to maintain the facility in excellent condition.
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  • Manage the hospitality budget, ensuring revenue targets are met while controlling costs.
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  • Build strong relationships with residents, families, and staff to foster a sense of community.
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  • Ensure staff are well-trained and equipped to perform at their best.
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  • Maintain compliance with health and safety, employment laws, and other regulations, keeping thorough records.
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To be considered, you will have:

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  • Previous experience in hospitality, ideally within a hotel or similar care home setting.
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  • Excellent communication, leadership, and interpersonal skills.
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  • Strong organizational skills and punctuality.
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  • This is an active, hands-on role! We're seeking someone with a warm personality and a genuine love for delivering personalised hospitality.
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For more information, apply now!

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