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General Manager

Posted 15 days ago

  • Hitchin, Hertfordshire
  • Any
  • External
Located in Hitchin at the top of town, the Radcliffe Arms is a neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers.
We will provide you with a great package including:
Competitive salary & bonus
28 days holiday
Private Healthcare
Life assurance
Holiday buy and sell
Company Pension scheme
Retail and beer discounts
Refer a friend Bonus
Cycle to work scheme
Meals on duty
Employee Assistance programme
Benefits portal
Career development programme
Fun culture surrounded by a supportive team
Your role as General Manager:
Overall management of the pub, maintaining front and back of house standards to drive excellence in food and drink delivery
Adhere to all legislative requirements for people, safety and licensing
Delivering against key measures of sales, profit, and team retention whilst having fun along the way!
Conduct regular stock control and compare to usage reports including waste records to identify opportunities for tighter control
Maintain high food quality in line with company expectations and work with Kitchen team to ensure effective margin and report on activity to drive improvements
Create and maintain a motivated team with excellent standards identifying talent and ensuring succession
Regular employee appraisals and implementation of performance management
What we are looking for:
With a personality to really engage with the local community, you’ll be a Pub or Restaurant General Manager or Assistant Manager ready for your 1st appointment, who can hit the ground running whilst demonstrating:
A passion for the industry and the challenges that come with it
Energy and motivation to successfully lead and inspire your team
Entrepreneurial flair – know and understand your competitor’s and customers to implement and drive sales opportunities
A can-do attitude and multi-tasker to ensure the right things are done on time
A result driven and ambitious individual keen to develop your career and grow with us
Despite all the fun we have, we also take your personal development as seriously as we take our beer and food.
If the above sounds like you we think it’s time to wave goodbye to your previous jobs and say hello to your new career.
Welcome to the Wells family – we’re confident it’s where you belong!
Apply