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Prestige Recruitment Specialists

Desktop Support Technician

Posted a month ago by@ Prestige Recruitment Specialists

  • Kingston upon Hull, Yorkshire
  • Permanent
  • £30,000 to £35,000 /Yr
  • Standard
  • Expired - 13 days ago

It Desktop Technician

Hull Based

£30k to £35k DOE

An exciting new opportunity has arisen for an IT Desktop Support Engineer to join our busy IT team. Working across a broad range of technologies and liaising with multiple departments across the business providing support for incidents, problems and requests.

The successful candidate will become an integral part of our forward-thinking IT team, undertaking certified and onpremise training covering numerous systems and software. With our industry leading facilities and ambitious growth plan, there has never been a more exciting time to join our team.

Key responsibilities (but not limited to);

  • Build and install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards
  • Maintain PC's and peripheral devices with Planned Preventative Maintenance
  • Troubleshoot and resolve technical issues related to hardware, software, networking and peripheral technology
  • Responsible for the update of the IT Helpdesk ticketing system by maintaining accurate records in respect of actions taken, histories and updating information on the system as and when required
  • Create tickets to record technical issues and solutions, escalating issues to senior team members when necessary
  • Responsible for the ongoing patch and vulnerability management of many of the company devices
  • Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant
  • Maintain a clean and tidy workplace environment
  • Create strong working relationships with key stakeholders

Personal skill requirement;

  • Proven work experience as a Desktop Support Engineer, Techncial Support or similar
  • Good language and communication skills
  • Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous
  • Familiarity with Office 365, Network troubleshooting and MS Intune
  • Excellent problem solving and multitasking skills
  • Strong experience of working with Microsoft Windows OS with some experience of Android/iOS
  • Ability to work as part of a team

We can offer;

  • Excellent rates of pay
  • Strong commitment to progression and personal development
  • Profit sharing through discounted share scheme
  • Hassle free auto-enrolment into company pension scheme
  • Access to our 'Feed your Wellbeing' platform
  • Free on-site parking

If you are interested and meet the above criteria, please send your CV to ##### or call the Commercial team on 01482 382 301 if you have any queries.

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.