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D365 CRM Functional Consultant
D365 CRM Functional Consultant
D365 CRM Functional Consultant
Posted 2 days ago
- Edinburgh, Scotland
- Any
- External
Dynamics 365 CRM Functional Consultant
This is a Hybrid role working at client site 2 to 3 times per week in Edinburgh (Scotland)
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Dynamics 365 CRM Functional Consultant to join us.
Increase your chances of an interview by reading the following overview of this role before making an application.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions from project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
Multi Award Winning Business
Official and Award-Winning Microsoft Partner
Award Winning Databricks Partner
Official GitHub Partner
Cloud Native Organisation
Growing International and Diverse teams
Hugely collaborative environment, where ideas and knowledge sharing is actively encouraged
Private Medical Insurance
Employee Assistance Programme
Income Protection Cover
Death in Service Cover
Group Personal Pension Plan with enhanced employee contributions
Flexible Working and Working from Home
We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
What impact will you have in this role?
The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications.
Job Summary
Candidate will be working on Dynamics 365 CRM solution implementations for Cognizant’s public clients. Candidate will be working in a capacity of Functional Consultant within project team.
Key Responsibilities – list what the person will be doing on a day to day basis:
Essential Skills
Writing User Stories
UI-level system configuration (forms, workflows, etc where no programming is required) in D365 CRM
Training plan preparation
Preparing Training materials/Runbooks
Very good understanding of Dynamics 365 CRM functionalities
Creating Functional Design Documents
Testing and presenting the functionalities to wider audience
Experience of Dynamics 365 CE/Marketing/Sales capabilities and extensibilities
Experience in doing fitment analysis of customer requirements
Capability to estimate Dynamics CRM project requirements
Knowledge in multiple components of responding to RFPs/RFIs
In-depth knowledge of the Microsoft Dynamics CRM platform
Stakeholder management
Nice to Have Skills
D365 Customizations and Data model
Knowledge in Upgrade project implementation approaches
Understanding of DevOps project implementation processes
Specific domain process understanding will be an added skill
Microsoft Azure knowledge will be an added skill
If you wish to apply for this role, kindly email your profile through to #####
This is a Hybrid role working at client site 2 to 3 times per week in Edinburgh (Scotland)
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Dynamics 365 CRM Functional Consultant to join us.
Increase your chances of an interview by reading the following overview of this role before making an application.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions from project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
Multi Award Winning Business
Official and Award-Winning Microsoft Partner
Award Winning Databricks Partner
Official GitHub Partner
Cloud Native Organisation
Growing International and Diverse teams
Hugely collaborative environment, where ideas and knowledge sharing is actively encouraged
Private Medical Insurance
Employee Assistance Programme
Income Protection Cover
Death in Service Cover
Group Personal Pension Plan with enhanced employee contributions
Flexible Working and Working from Home
We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
What impact will you have in this role?
The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications.
Job Summary
Candidate will be working on Dynamics 365 CRM solution implementations for Cognizant’s public clients. Candidate will be working in a capacity of Functional Consultant within project team.
Key Responsibilities – list what the person will be doing on a day to day basis:
Essential Skills
Writing User Stories
UI-level system configuration (forms, workflows, etc where no programming is required) in D365 CRM
Training plan preparation
Preparing Training materials/Runbooks
Very good understanding of Dynamics 365 CRM functionalities
Creating Functional Design Documents
Testing and presenting the functionalities to wider audience
Experience of Dynamics 365 CE/Marketing/Sales capabilities and extensibilities
Experience in doing fitment analysis of customer requirements
Capability to estimate Dynamics CRM project requirements
Knowledge in multiple components of responding to RFPs/RFIs
In-depth knowledge of the Microsoft Dynamics CRM platform
Stakeholder management
Nice to Have Skills
D365 Customizations and Data model
Knowledge in Upgrade project implementation approaches
Understanding of DevOps project implementation processes
Specific domain process understanding will be an added skill
Microsoft Azure knowledge will be an added skill
If you wish to apply for this role, kindly email your profile through to #####