This job is no longer available:
Similar jobs

External

Customer Service Technician

Jobs in Nottingham, City of Nottingham, Nottinghamshire, East Midlands

 Permanent
 Posted about : 6 days ago

Blueleaf Customer Support Technician Interpersonnel Recruitment are in partnership with Blueleaf, who currently have an opening for a Customer Support Technician to join them. Blueleaf are looking for a Support Technician who has excellent planning and organisational skills, to work with our Care Products team in providing service support for a range of healthcare products as well as servicing and installing laundry related products. If you have great communication skills when working with customers and colleagues along with a flexible can-do attitude then this role could be for you. Your day to day responsibilities: * Live and promote Blueleaf's Culture and Values * Servicing and periodic maintenance of the auto dosing pumps within a geographically defined area. * Servicing and periodic maintenance for a range of healthcare products including hoists, beds, mattresses and scales within a geographically defined area. * Performing routine maintenance of equipment to manufacturer recommendations together with relevant safety testing. * Attend warranty call outs on a range of healthcare products including hoists, beds, mattresses and scales. * Providing technical support to the Sales & Marketing team, working within strict health and safety criteria. * To carry out periodic COSHH and various product training. * To attend sites as and when required to provide assistance with product queries or requirements. * Accurate record keeping and completion of service reports within the company’s Customer Relationship Management (CRM) system. Completion of all other service documentation as required. * Ensure work vehicle is maintained as per company policy. * Representing the company in a professional manner. * Flexible approach to working out of hours in emergency situations. * Willingness to travel out of their designated area to support service team activities. About You Experience with the use of a Customer Relationship System and Microsoft Office Applications are an essential requirement of this role. You will have a customer orientated attitude along with sensitivity when working in the customer environment. You will also have had experience in engineering based field servicing. Ideally you would also have previous experience in the healthcare industry along with an engineer or electrical qualification. You will also hold a full driving licence. About Blueleaf At Blueleaf, our mission is to help care homes deliver the best possible care in an evolving world. This means we’re not only helping solve the problems of today, but we’re leading real change in the care home sector, steering it in the direction necessary to meet the demands of the future. By creating bespoke solutions that deliver on the vision of our clients, we transform business goals into sustainable success through strategic leadership, innovation and unrivalled convenience. Blueleaf is an equal opportunities employer. What will we offer? We will offer a competitive salary. After a 3-month probation period you will be eligible for a discretionary bonus scheme and a number of welfare benefits, such as; auto- enrolment into our pension scheme, access to our Medicash scheme that provides cash back towards everyday healthcare bills and a wide range of other wellbeing benefits. Location Ideally you will be located in the Nottingham area with scope of 30 miles North or South of this area. Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search. We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion. Interpersonnel is an equal opportunities employer. All our current vacancies are on our website

Standard

IT Support Technician

Jobs in Cheltenham, Gloucestershire, South West England

Options For Recruitment Limited Jobs
£22,000.00 - £27,000.00 /Annum
 Permanent
 Posted about : a month ago

IT Support Technician Home based £22k - £27k p.a. + benefits

Are you passionate about customer service, with experience in IT support?

The Role

As IT Support Technician you will act as first and second line support for customer queries, ensuring helpdesk tickets are resolved and managed effectively. Work is predominantly telephone based, with some on-call work. Your responsibilities include:

  • building relationships with customers across different industries
  • end to end ticket management of queries, including action, escalation and follow-up
  • systems and process on boarding for all new customers
  • incident management including monitoring, taking action, escalation where necessary
  • reporting / regular meetings / projects etc to meet ad-hoc requirements

The role is mostly home based.

The Company

Our Cheltenham based client provides IT support, managed services, cloud solutions, cyber security, disaster recovery & consultancy services nationally. A Managed Service Provider predominantly servicing the SME market across a variety of industries, working across a wide range of technologies. They specialise in bringing large corporate technology to SME marketplace.

The Person

As IT Support Technician you have worked in a 1st / 2nd line support IT helpdesk role with experience in Active Directory Administration, ticket system management, delivering desktop and Microsoft Windows / Office365 support. As a customer focused IT professional you will also have:

  • understanding of TCP / IP and LAN / WAN
  • knowledge of IT infrastructure, including active directory administration
  • good telephone manner / customer service / communication skills
  • ability to multi-task / manage high volume varied workload

Knowledge of PowerShell scripting / Kaseya BMS & VSA / Cisco Meraki product range also useful.

The role is mostly home based.

If you wish to be considered for the role of IT Support Technician, please forward your CV quoting reference 210126.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: IT support technician helpdesk 1st line support 2nd line support customer service Office 365 Microsoft technology IT infrastructure cloud solutions cyber security LAN WAN Cheltenham Gloucester Bath home based

Standard

Support Technician

Jobs in Bedford, Wigan, Greater Manchester, North West England

Coburg Banks Jobs
£20,000.00 - £23,000.00 /Annum
 Permanent
 Posted about : 8 days ago

Job Title: Support Technician

Location: Bedford

Salary: £20,000 to £23,000
Benefits: Healthcare, Pension, Profit Share.

This is an exciting new role for a Support Technician to join a small, UK Based, and highly driven IT service provider that are having one of their best years this year.

This will be a mainly field role going from site to site aiding Schools with their IT needs, therefore, any applicant will need a full driving licence.

The key part of your role will be servicing, replacing, and maintaining systems in schools, nurseries, and colleges. These will mainly be Microsoft Networks, you will be hands on with servers and client computers.

Typical duties will include:

  • On-site scheduled Technician Days carrying out 1st / 2nd Line Support Tasks
  • Respond to Helpdesk requests both on site and remotely
  • Server/ Network Troubleshooting
  • Hardware and software repairs
  • Deployment of hardware and software
  • Carry out network documentation and reporting
  • Assisting with customer sales requests
  • Provide technical guidance and support to schools

Qualifications required.

  • CompTIA A+ or Equivalent experience

Although not essential it would be desirable to have workplace

experience in:

  • Education Sector (schools), particularly providing IT support in the classroom environment
  • MCSA or equivalent experience
  • Remote Access Technology such as Teamviewer, Datto RMM
  • Education specific technologies such as SIMS MIS Software, Integris Schools Management Software
  • Experience of supporting AV equipment such as Interactive Whiteboards, Projectors, and Sound Systems
  • Mobile devices (iPad, iPhone, Android, Blackberry) * Apple IOS and OSX
  • Google (G-Suite) and Office 365 administration experience
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Standard

IT Support Technician

Jobs in Cheltenham, Gloucestershire, South West England

ThreePeople Jobs
£22,000.00 - £27,000.00 /Annum
 Permanent
 Posted about : a month ago

IT Support Technician Home based £22k - £27k p.a. + benefits

Are you passionate about customer service, with experience in IT support?

The Role

As IT Support Technician you will act as first and second line support for customer queries, ensuring helpdesk tickets are resolved and managed effectively. Work is predominantly telephone based, with some on-call work. Your responsibilities include:

  • building relationships with customers across different industries
  • end to end ticket management of queries, including action, escalation and follow-up
  • systems and process on boarding for all new customers
  • incident management including monitoring, taking action, escalation where necessary
  • reporting / regular meetings / projects etc to meet ad-hoc requirements

The role is mostly home based.

The Company

Our Cheltenham based client provides IT support, managed services, cloud solutions, cyber security, disaster recovery & consultancy services nationally. A Managed Service Provider predominantly servicing the SME market across a variety of industries, working across a wide range of technologies. They specialise in bringing large corporate technology to SME marketplace.

The Person

As IT Support Technician you have worked in a 1st / 2nd line support IT helpdesk role with experience in Active Directory Administration, ticket system management, delivering desktop and Microsoft Windows / Office365 support. As a customer focused IT professional you will also have:

  • understanding of TCP / IP and LAN / WAN
  • knowledge of IT infrastructure, including active directory administration
  • good telephone manner / customer service / communication skills
  • ability to multi-task / manage high volume varied workload

Knowledge of PowerShell scripting / Kaseya BMS & VSA / Cisco Meraki product range also useful.

The role is mostly home based.

If you wish to be considered for the role of IT Support Technician, please forward your CV quoting reference 210126.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: IT support technician helpdesk 1st line support 2nd line support customer service Office 365 Microsoft technology IT infrastructure cloud solutions cyber security LAN WAN Cheltenham Gloucester Bath home based

We advertise vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by us for a period longer than 6 months.

External

IT Support Technician

Jobs in Gloucester, Gloucestershire, South West England

£100.00 - £155.00 /Day
 Contract
 Posted about : a day ago

Role: IT SUpport Analyst Type: Contract Length: 3+ Months Rate: £155 (Inside IR35) Location: Gloucester APPLY NOW!!! My fast growing client are looking for an IT Support Technician to join their team on a 3 Months initial contract. The successful candidate will have a passion for delivering customer service as well as strong technical knowledge. The ideal candidate will have: Windows 10 and Windows Server Dell Laptop and mobile Exchange / Office 365 Strong customer service skills Roll-out experience highly desireableIf this company sounds like a great fit for you, please APPLY & get in touch immediately with Ross Alexander @ ITECCO on (phone number removed) or email to discuss interview availability. Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK

External

IT Support Technician

Jobs in Pendleton, Salford, Greater Manchester, North West England

£20,000.00 - £23,000.00 /Annum
 Permanent
 Posted about : 6 days ago

IT Support Technician Role: IT Support Technician Location: Media City, Salford Quays Salary: £20,000 - £23,000 I am looking for an IT Support Technician to join one of the Titans of Media City. We are looking for an IT Support Technician who can help support and maintain the company's internal user base, as well as their external customers Server, Network and Telephony estates. Benefits: ** Pension scheme up to 6% ** Life Assurance x3 ** Cycle To Work Scheme ** Income Protection ** Cash plan and private medical insurance ** Holidays - 33 days per year (including bank holidays) ** Employee Assistance Programme ** Car parking through salary sacrifice ** Cycle to work scheme ** Company Events Skills from you: ** Windows Server up to 2019 ** Windows 10 ** Office 365 ** Active Directory ** Group Policy ** Networking ** VMWare / Hyper - V ** Hardware Support Responsibilities: ** Work as part of the helpdesk team ** Provide advice and support to external customers ** Ensure issues are dealt with and resolved in an efficient and friendly manner ** To build and maintain rapport with customers This is a great opportunity for a motivated individual to get involved with a prosperous business that will make you feel like part of the team from day one and really help you to develop your skills. If this sounds like it could be for your then please APPLY NOW or send your CV directly to Adam @ Allegiancetechnology . co . uk Commutable from: Salford, Media City, Trafford, Sale, Manchester, Urmston, Oldham, Warrington, Stockport

External

IT Support Technician

Jobs in Huddersfield, Kirklees, West Yorkshire, Yorkshire and the Humber

£22,000.00 - £26,000.00 /Annum
 Permanent
 Posted about : 6 days ago

IT SUPPORT TECHNICIAN HUDDERSFIELD UP TO £26,000 + BONUS SCHEME THE OPPORTUNITY: Get Recruited is exclusively recruiting for an IT Support Technician for one of our clients within the manufacturing industry. The position is ideally suited to candidates who would enjoy a varied IT role which will expose them to a wide range of different technologies with plenty of opportunity to be involved with everything it takes to run the IT department. Within this role you will work alongside a team of dedicated IT professionals supporting internal users. You will act as the main point of contact for end user support dealing with hardware/software issues, whilst helping to plan and execute IT projects. This is a fantastic opportunity for someone from an IT Support Technician / 1st Line Support / IT Helpdesk Technician role to join a growing business with a fantastic opportunity to develop and progress. RESPONSIBILITIES: Provide 1st line IT end user support Resolving issues and escalating these where necessary Liaise with external support partners Monitor systems and backups Order replacement equipment/supplies Assisting in ongoing and planned IT projectsESSENTIAL SKILLS: Experience in a similar IT Support Technician / 1st Line Support / IT Helpdesk Technician role Active Directory Windows Sever (Apply online only) Windows Operating Systems Office 365 VMWare/Citrix Understanding of Networking principlesTO APPLY: Please send your CV for immediate consideration for the IT Support Technician role as my client is looking to interview as soon as next week. Get Recruited is acting as an Employment Agency in relation to this vacancy

Standard

IT Support Technician

Jobs in Huddersfield, Kirklees, West Yorkshire, Yorkshire and the Humber

£22,000.00 - £26,000.00 /Annum
 Permanent
 Posted about : 6 days ago

IT SUPPORT TECHNICIAN

HUDDERSFIELD

UP TO £26,000 + BONUS SCHEME

THE OPPORTUNITY:

Get Recruited is exclusively recruiting for an IT Support Technician for one of our clients within the manufacturing industry. The position is ideally suited to candidates who would enjoy a varied IT role which will expose them to a wide range of different technologies with plenty of opportunity to be involved with everything it takes to run the IT department.

Within this role you will work alongside a team of dedicated IT professionals supporting internal users. You will act as the main point of contact for end user support dealing with hardware/software issues, whilst helping to plan and execute IT projects. This is a fantastic opportunity for someone from an IT Support Technician / 1st Line Support / IT Helpdesk Technician role to join a growing business with a fantastic opportunity to develop and progress.

RESPONSIBILITIES:

  • Provide 1st line IT end user support
  • Resolving issues and escalating these where necessary
  • Liaise with external support partners
  • Monitor systems and backups
  • Order replacement equipment/supplies
  • Assisting in ongoing and planned IT projects

ESSENTIAL SKILLS:

  • Experience in a similar IT Support Technician / 1st Line Support / IT Helpdesk Technician role
  • Active Directory
  • Windows Sever 2012 - 2019
  • Windows Operating Systems
  • Office 365
  • VMWare/Citrix
  • Understanding of Networking principles

TO APPLY:

Please send your CV for immediate consideration for the IT Support Technician role as my client is looking to interview as soon as next week.

Get Recruited is acting as an Employment Agency in relation to this vacancy.

External

Technical Support Technician

Jobs in Barbican, City of London, Greater London, London

£50,000.00 - £55,000.00 /Annum
 Permanent
 Posted about : 3 days ago

Leading US law firm is looking to hire a new Support Technician to provide support to the London and EMEA region, this role is paying between £50-55,000. In this position you will report and work directly with the Manager in a team of two, with duties including: * Investigate, troubleshoot, and resolve all computer software and hardware problems; these include, but are not limited to, MS Office, MS Outlook, iManage, internet access, remote connectivity, and printing. * Provide on-site and remote technical support, desk side training, and customer service for all Information Technology related issues. * Provide mobile device support to include setup of mobile devices (iOS, Android) connected to the firm’s mobile device management and remote authentication applications. * Provide and recommend software/hardware specific solutions for incidents or requests. * Isolate recurring technical issues to proactively address customer problems. * Open, review, resolve, and close group-assigned support tickets according to SLAs. Track all requests for service and support in the incident tracking software. * Prevent loss of customer functionality with regular maintenance on workstations prior to deployment and re-imaging. * Maintain firm desktop and laptops imaging process, which includes data backup and configurations for new and existing users. * Create, maintain, and update IT equipment in the Configuration Management environment that includes asset tags, updates to customer associations, and off-site movement of firm issued hardware including phones, tablets and mobile devices. * Responsible for participating in all on-going training deemed necessary by Technical Support Supervisor. * Create and maintain in-house team documentation; these include but are not limited to, setup checklists, equipment summaries, and documentation for the IS Documentation Library. * Ability to maintain asset register documentation * Ensure customer satisfaction by reviewing and performing follow-up communications on resolved tickets. * Provide weekend and after-hours on-call support as required by the position. * Responsible for new setups/terms equipment that includes relocation of employee equipment as required. * Provide basic new hire IS training. * Assist with computer deployment and equipment relocation. Monitor IS terminations and return equipment. Prepare end of life equipment for donation/disposal. * Provide technical assistance as required for Information Services projects and rollouts. * Oversee daily audio visual and video conference room support for internal, external, and client meetings. * Complete post network downtime system testing. * Assist with office set-ups and moves within the office * Ability to travel regularly to offices as required, sometimes with short notice. Must be available after business hours as required. * Perform other duties as assigned by the Technical Support Supervisor. Applicants require previous IT Technician experience from within a law firm, preferably a minimum of 5 years where you have had exposure of troubleshooting both hardware and software plus are highly skilled at offering remote and office support. Additionally a positive, friendly and time efficient customer service approach is key where you are able to work with stakeholders at all levels with the same level of integrity, delivery and consideration

External

IT Support Technician - Skipton

Jobs in Skipton, Craven, North Yorkshire, Yorkshire and the Humber

£20,000.00 - £23,000.00 /Annum
 Permanent
 Posted about : 7 days ago

We have an excellent opportunity for an IT Support Technician to join an IT Solutions company based near Skipton on a permanent basis. Due to the acquisition of new customers in recent months, they are looking to appoint an enthusiastic IT Support Technician to join their close-knit team. The successful candidate should have a minimum of 1 years' experience in a similar technical role, have strong interpersonal skills and be confident in dealing with new and existing customers. Roles and Responsibilities: Work as part of the Desktop Support team, receiving and recording requests via email and the phone from customers. Ensure that tickets are responded to within SLA's and completed through remote and on-site work. Provide technical support to end-users in the business and customers. Take ownership of technical issues and act efficiently to resolve these. Install, maintain and support IT equipment (including printers, servers, telephony equipment and laptops). Maintain and update servers and networks. Liaise with relevant suppliers and third parties on behalf of customers. Support Senior Technicians with customer site visits. Skills/Experience should include some of the following: Windows Server administration Active Directory Office 365 Microsoft Exchange Hardware Support Basic Networking knowledge 1 years' experience in a technical role Excellent customer service skills Excellent communication skills Driving licence - desirable If you are interested in this position, please apply now. If you would like more information about the role, please contact Charlotte Attwood on (phone number removed) or by email - For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy