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Customer Success Director at Video AdTech Platform

Posted 15 days ago

  • London, Greater London
  • Any
  • External
  • Expired - 2 months ago
Customer Success Director at Video AdTech PlatformExciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.The Company:Rapidly expanding business, with huge growth plans across the UK, US and EuropePre-IPO with over $100M in VC fundingClients: Mondolez, Pepsi, Cadbury, Nike, P>he Role:The Director of Client Success is instrumental in driving client happiness and business growth on a global scale.Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)Management and development of junior team membersProduct expert; confident translating customer needs into product-led solutionsNeeds:The Director of Client Success will have a solid understanding of the AdTech and Media space.Coming from an AdTech vendor, or a Media AgencyExperience managing Enterprise clients (brand direct)Good technical understand of the AdTech SpaceNot right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics.The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles